Branch Manager — Flexible Hours & Award-Winning Benefits

U Mobile Sdn Bhd; Kuching; Presencial; MYR 100 000 - 145 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental & Optical

Insurance

Flexible hours

Staff subsidies

Casual dress code

Parental leave

Convenient location

Resumo da oferta

U Mobile Sdn Bhd in Malaysia is seeking a Branch Manager to lead a designated store. You will drive sales, manage staff and ensure a best-in-class customer experience.

The role requires a diploma or degree, 3–5 years in sales or customer service, and proven ability to hit targets. You will oversee store operations, budgeting, training and promotions, with responsibilities spanning opening/closing, cash handling and inventory.

Qualificações

• Diploma or degree or commensurate industry experience.
• 3–5 years of relevant sales or customer service experience.
• Proven track record of meeting or exceeding sales targets.
• Excellent customer service and problem-solving skills.
• Strong verbal and written communication abilities.
• Proficiency with POS systems, CRM software and Microsoft Office.
• Able to work in shifts to ensure coverage during operating hours.

Responsabilidades

• Set daily/weekly sales targets for the team and monitor achievement.
• Analyse sales data and market trends to identify growth opportunities.
• Manage store budgets and control expenses to ensure profitability.
• Lead, motivate and develop store staff including assistant managers and sales associates.
• Conduct regular team meetings and performance reviews.
• Oversee onboarding and training of new staff to maintain standards.
• Ensure excellent customer service and handle escalations.
• Oversee store operations including opening/closing, cash handling and inventory.

Conhecimentos

Leadership

Sales targets

Customer service

Communication

POS systems

CRM software

MS Office

Formação académica

Diploma/Degree

Ferramentas

POS systems

CRM software

Microsoft Office

Descrição da oferta de emprego

U Mobile Sdn Bhd in Malaysia is seeking a Branch Manager to lead a designated store. You will drive sales, manage staff and ensure a best-in-class customer experience.

The role requires a diploma or degree, 3–5 years in sales or customer service, and proven ability to hit targets. You will oversee store operations, budgeting, training and promotions, with responsibilities spanning opening/closing, cash handling and inventory.