BRANCH MANAGER

CARSOME Sdn Bhd; Puchong; On-site; MYR 89,000 - 134,000; Full time

Benefits offered by this job

Attractive incentives

Commission-based incentives

Job summary

CARSOME Sdn Bhd in Puchong, Selangor, Malaysia, is seeking a Branch Manager to lead the local branch team, including consultants and admin, to deliver a superior used-car buying experience. You will drive sales, motivate staff, and develop individual growth plans while ensuring first-class customer service.

Ongoing training, strong inventories, and support from a regional team are provided to help achieve targets and sustain branch performance in a dynamic automotive market.

Qualifications

• Minimum 3-5 years in a managerial role supervising staff.
• Background in sales and customer service; automotive industry a plus.
• Ability to create action plans and drive team implementation.
• Clear and effective communication; open minded and motivating.
• Willingness to cover store hours including weekends and holidays.

Responsibilities

• Report directly to the Dealer Principal.
• Optimize team sales performance and oversee daily sales operations.
• Lead team to deliver high standard buying experience and achieve strong sales.
• Identify team member development needs and create individual plans.
• Analyze and track sales performance to meet targets.
• Resolve issues to ensure the best customer experience.

Skills

Management experience

Sales leadership

Customer service

Team motivation

Job description

Job Description

IC/EC-PUCHONG, Puchong, Selangor, Malaysia

PERMANENT - FULL TIME

About You

As we have strived to digitalize the used car industry in Southeast Asia, we are looking for goal-driven individuals who are ready to take on challenges and responsibilities. As a Branch Manager, you will need to lead your branch team, including CARSOME Consultant, Branch support admin and operation, to provide our customers with high level of used car buying experience. Support and motivate your team to focus on their customers and drive sales for your branch. Of course, our profession CARSOME team will back up you with excellent inventories, advanced website and system, various marketing activities, systematic training, and any support you need.

Your Day-to-Day

• This position report directly to the Dealer Principal


• Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.


• Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.


• Recognize the skills and goals of each of your team members and work with them to build a development plan.


• Analyze and track sales performance to meet targets.


• Solve problems and ensure our customers receive the best possible experience.

Your Know-How

• At least 3-5 years’ experience in managerial roles, prior experience in supervising direct reports / subordinates is a MUST.


• Experience in Sales and Customer Service background, automotive industry is a plus point.


• Be good at establishing action plans and lead a team to implement it.


• Communicate clearly and effectively.


• Open minded. Motivate , inspire and get buy-in from others.


• Flexibility to provide cover for store opening hours, including holiday and weekends.


• Great salary package with attractive incentive commission.

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.