BRANCH MANAGER

CARSOME Sdn Bhd; Kuala Lumpur; On-site; MYR 112,000 - 201,000; Full time

Benefits offered by this job

Attractive incentive commission

Job summary

CARSOME Sdn Bhd in Kuala Lumpur seeks a Branch Manager to lead the local team and drive outstanding used-car buying experiences. You will oversee CARSOME Consultants, branch support admin, and operations while motivating the team to achieve strong sales results.

You will report to the Dealer Principal and be responsible for optimizing sales performance, providing development plans, and ensuring top-tier customer service.

Qualifications

• Minimum 3–5 years of managerial experience with direct reports.
• Background in sales and customer service; automotive experience a plus.
• Ability to establish action plans and lead a team to implement them.
• Clear and effective communication skills.
• Open-minded, able to motivate and get buy-in from others.
• Flexible to cover store opening hours, including holidays and weekends.
• Salary package includes attractive incentive commission.

Responsibilities

• Report directly to the Dealer Principal.
• Optimize team sales performance and oversee day-to-day operations.
• Lead team to deliver high standard of buying experience and achieve sales targets.
• Identify skills and goals; develop individual development plans.
• Analyze and track sales performance to meet targets.
• Resolve issues to ensure customers receive the best possible experience.

Skills

Leadership

Sales & Customer Service

Action planning

Communication

Motivation & buy-in

Flexible hours

Store coverage

Job description

IC/EC-TAMAN MIDAH, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

PERMANENT - FULL TIME

Job Description

About You

As we have strived to digitalize the used car industry in Southeast Asia, we are looking for goal-driven individuals who are ready to take on challenges and responsibilities. As a Branch Manager, you will need to lead your branch team, including CARSOME Consultant, Branch support admin and operation, to provide our customers with high level of used car buying experience. Support and motivate your team to focus on their customers and drive sales for your branch. Of course, our profession CARSOME team will back up you with excellent inventories, advanced website and system, various marketing activities, systematic training, and any support you need.

Your Day-to-Day

• This position report directly to the Dealer Principal
• Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
• Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
• Recognize the skills and goals of each of your team members and work with them to build a development plan.
• Analyze and track sales performance to meet targets.
• Solve problems and ensure our customers receive the best possible experience.

Your Know-How

• At least 3-5 years' experience in managerial roles, prior experience in supervising direct reports / subordinates is a MUST.
• Experience in Sales and Customer Service background, automotive industry is a plus point.
• Be good at establishing action plans and lead a team to implement it.
• Communicate clearly and effectively.
• Open minded. Motivate , inspire and get buy-in from others.
• Flexibility to provide cover for store opening hours, including holiday and weekends.
• Great salary package with attractive incentive commission.

Location IC/EC-TAMAN MIDAH, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region's used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.