Branch Growth & Service Leader

AFFIN Group; Sepang; On-site; MYR 78,000 - 112,000; Full time

Job summary

AFFIN Group is seeking a Branch Manager to lead a busy branch in Selangor, Sepang. You will supervise branch personnel, oversee daily operations, and drive sales targets while ensuring profitability and strict adherence to internal controls and regulatory guidelines.

The role requires hands-on leadership, customer-focused service delivery, and active participation in staff development and loss prevention. You will coordinate audits, reporting, and business continuity tasks as needed,

Qualifications

• Experience in managing branch operations and staff

Responsibilities

• Manage and supervise branch personnel and operations.
• Drive branch sales targets and profitability.
• Ensure compliance with regulatory requirements and internal controls.
• Oversee customer service levels and SLA adherence.
• Coordinate training and staff development.
• Organize CSR activities and maintain security of premises.

Job description

AFFIN Group is seeking a Branch Manager to lead a busy branch in Selangor, Sepang. You will supervise branch personnel, oversee daily operations, and drive sales targets while ensuring profitability and strict adherence to internal controls and regulatory guidelines.

The role requires hands-on leadership, customer-focused service delivery, and active participation in staff development and loss prevention. You will coordinate audits, reporting, and business continuity tasks as needed,