BRANCH GENERAL CLERK

Suria Jerai Electrical Sdn Bhd; Seberang Perai; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Medical expenses

Miscellaneous allowance

OT

Staff discount

Annual bonus

Annual dinner

Job summary

Suria Jerai Electrical Sdn Bhd is seeking a Branch General Clerk for our Chai Leng Park Perai, Penang branch on a full-time basis. This role provides essential administrative support and helps maintain efficient office workflows and high standards of organisation and customer service.

The successful candidate will handle daily clerical tasks, invoicing, cash handling, reporting, and coordination with HQ and other departments.

Qualifications

• Completed secondary education (SPM/STPM/ Diploma) or equivalent.
• Able to perform 2 shift patterns: 10:30am–7:00pm and 12:30pm–9:00pm.
• Experience in administrative or general clerk role.
• Proficiency in MS Office applications (Word, Excel, Outlook).

Responsibilities

• Handle daily branch administrative and clerical duties.
• Prepare and process sales invoices, receipts, delivery orders and related documents.
• Handle cashiering, payment collection and daily cash reconciliation.
• Assist customers with payment, invoice and administrative enquiries.
• Process and follow up Hire Purchase / credit application documents.
• Maintain accurate sales, customer, stock and service records.
• Monitor pending invoices, deliveries, HP applications and service cases.
• Prepare daily, weekly and monthly branch reports.
• Assist with stock documentation, stock transfer and stock counts.
• Maintain proper filing of branch documents and records.
• Assist the Branch Manager with daily administrative operations.
• Coordinate with HQ, Sales, Accounts, HP, Service and Warehouse departments.
• Monitor and submit staff attendance and leave records.
• Ensure all transactions and documents comply with SOPs.
• Report cash discrepancies, documentation errors and customer complaints.

Skills

Microsoft Office

Organisational skills

English & Malay

Attention to detail

Invoicing

Education

SPM/STPM/Diploma

Tools

Invoicing systems

Job description

About the role

Suria Jerai Electrical Sdn Bhd is seeking a Branch General Clerk to join our branch at Chai Leng Park Perai, Penang location on a full-time basis. This is a crucial administrative position that serves as the backbone of our branch operations. You will play a vital role in ensuring the smooth day-to-day functioning of the office, supporting both management and operational teams. The Branch General Clerk is essential to maintaining our high standards of organisation, communication and customer service.

Key responsibilities

• Handle daily branch administrative and clerical duties.
• Prepare and process sales invoices, receipts, delivery orders and related documents.
• Handle cashiering, payment collection and daily cash reconciliation.
• Assist customers with payment, invoice and administrative enquiries.
• Process and follow up Hire Purchase / credit application documents.
• Maintain accurate sales, customer, stock and service records.
• Monitor pending invoices, deliveries, HP applications and service cases.
• Prepare daily, weekly and monthly branch reports.
• Assist with stock documentation, stock transfer and stock count.
• Maintain proper filing of branch documents and records.
• Assist the Branch Manager with daily administrative operations.
• Coordinate with HQ, Sales, Accounts, HP, Service and Warehouse departments.
• Monitor and submit staff attendance and leave records when required.
• Ensure all transactions and documents comply with company SOPs.
• Report cash discrepancies, documentation errors, customer complaints and other issues to the Branch Manager.

What we're looking for

Completed secondary education SPM/STPM/ Diploma or equivalent qualification at minimum; higher qualifications in business administration or similar fields are advantageous. Able to perform 2 shift working pattern such as 10.30am to 7.00pm and 12.30pm to 9.00pm.

Proven experience in an administrative or general clerk role within a commercial or industrial environment.

Proficiency in Microsoft Office applications including Word, Excel and Outlook.

Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.

Excellent written and verbal communication skills in English and Malay.

Accuracy and attention to detail when handling documents, records and data.

Professional demeanour and ability to interact courteously with colleagues, management and external parties.

Reliability and punctuality with a commitment to maintaining high standards of work.

Basic knowledge of accounting principles or experience with invoicing systems is preferred.

Willingness to learn and adapt to company procedures and systems.

What we offer

At Suria Jerai Electrical Sdn Bhd, we are committed to creating a supportive and professional working environment for all our employees. We offer competitive remuneration commensurate with experience and qualifications. As a full-time employee, you will benefit from a structured working schedule, opportunities for career development within the organisation, and a collaborative team environment. We value our employees and invest in their professional growth, providing opportunities to develop new skills and progress within the company.

About us

Suria Jerai Electrical Sdn Bhd is a well-established electrical company serving the Northen region and beyond. We are committed to delivering high-quality products and services to our clients whilst maintaining strong operational practices and professional standards. Our team comprises dedicated professionals who take pride in their work and contribute to our reputation for excellence. We foster a workplace culture that values integrity, efficiency and customer satisfaction, and we are dedicated to supporting the professional development of our workforce.

We are a well-established and well‑known company in retail home electrical, IT, and hand phone products in the northern region since 1989, with 34 outlets in Guar Chempedak, Alor Setar, Jitra, Changlun, Pokok Sena, Sik, Baling, Kuala Ketil, Sungai Petani, Pendang, Kulim, Padang Serai, Kangar, Kangar Jaya, Arau, Bertam, Sungai Dua, Tanjung Tokong, Farlim, Balik Pulau, Chai Leng Park, Alma, Bukit Mertajam, Selama, Silibin & Seri Iskandar Perak, with more than 300 employees. It has worked a long way to become one of the market leaders, specializing in selling well‑known branded electrical products to both individuals and the corporate sector.

We are a well-established and well‑known company in retail home electrical, IT, and hand phone products in the northern region since 1989, with 34 outlets in Guar Chempedak, Alor Setar, Jitra, Changlun, Pokok Sena, Sik, Baling, Kuala Ketil, Sungai Petani, Pendang, Kulim, Padang Serai, Kangar, Kangar Jaya, Arau, Bertam, Sungai Dua, Tanjung Tokong, Farlim, Balik Pulau, Chai Leng Park, Alma, Bukit Mertajam, Selama, Silibin & Seri Iskandar Perak, with more than 300 employees. It has worked a long way to become one of the market leaders, specializing in selling well‑known branded electrical products to both individuals and the corporate sector.

Perks and benefits

Medical expenses

Miscellaneous allowance

Amazing compensation packages, OT, incentives staff price, annual bonus, annual dinner