Biomedical Service & Coordination Specialist

Ridge Biomed Sdn Bhd

Cyberjaya

On-site

MYR 33,000 - 61,000

Full time

14 days+

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Job summary

Ridge Biomed Sdn Bhd is seeking a Service Coordinator in Cyberjaya to support the daily operations of the Service & Technical Team, coordinate testing, installation and service activities, and act as the primary link between Sales, Service Engineers and customers.

The role involves indoor service support and handling technical enquiries, while ensuring documentation and warranties are accurately maintained.

Qualifications

Candidate must possess at least a Diploma or Degree in Engineering or related engineering field (Biomedical Engineering, Biomedical Science, Electrical, Electronic, Mechanical, or equivalent).
Fresh graduates are encouraged to apply; candidates with experience in service coordination or administration have an advantage.
Organized, detail-oriented, able to manage multiple tasks in a fast-paced environment.
Good communication with internal teams and external customers; proficient with documentation systems.

Responsibilities

Support daily operations of the Service & Technical Team.
Plan, schedule, and follow up on Testing & Commissioning, installation, and service activities with Sales and Service teams.
Coordinate between Sales, Service Engineers/Technicians, Operations and customers for service matters.
Provide indoor service support including basic system setup, software support, and handling of enquiries.
Prepare service-related quotations and maintain service records and warranties.