BIM Modeller

IME Group; Subang Jaya; On-site; MYR 45,000 - 89,000; Full time

Job summary

Jora Malaysia is seeking a capable technical support engineer to provide pre-sales and post-sales support for CAD/CAM/CAE and end-to-end network solutions from design to manufacturing.

The role focuses on developing an Implementation Support Plan, preparing solution training, and driving continuous improvement of the quality system. Fresh graduates welcome; language skills in English, Malay and Mandarin are preferred.

Qualifications

• Diploma/Degree in Mechanical Engineering or CS/IT/Engineering is required.
• 2+ years of related work experience preferred.
• Fresh graduates are welcome to apply.
• Ability to utilize CAD/CAM/CAE solutions is an added advantage.
• Good written and spoken English, Bahasa Malaysia & Mandarin.

Responsibilities

• Provide pre-sales and post-sales technical support for CAD/CAM/CAE and end-to-end network solutions from design to manufacturing.
• Complete assigned projects and/or support tasks within set deadlines.
• Develop and implement the Implementation Support Plan and prepare solution training.
• Share product knowledge with sales and marketing teams to support tasks.
• Attend training and seminars and share knowledge with others.

Skills

English

Bahasa Malaysia

Mandarin

Education

Diploma/Degree in Mechanical Engineering / Computer Science / Information Technology / Engineering

Tools

CAD/CAM/CAE

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsible to provide pre-sale and post-sale technical support for CAD/CAM/CAE and end-to-end network solutions represented by the company from design to manufacturing. Develop Implementation Support Plan and prepare the solution training in order to fulfill the customers’ requirements. Ensure there is continuous improvement of the quality system.

Key Responsibilities & Accountabilities

• To provide quality pre-sales and post-sales technical support to prospect and client to meet company’s goal.
• To complete the assigned project/support within set deadlines.
• To be proactive and innovative in providing support and solution to deliver good experience to clients and achieve company’s goal.
• To provide full information to equip the sale and marketing personnel with sufficient product knowledge to perform their task.
• To work together with the sale personnel and clients to develop the Implementation Support Plan and ensure the plan is successful.
• To develop and implement a quality and comprehensive product and industrial-based training program to meet client’s requirement.
• To initiate pro-active activities so as to upscale value add to clients and ensure good clients’ experience to improve margins.
• To ensure company’s resources are well utilized and managed for productivity and returns
• To perform any other duties that the management may assign to you from time to time.
• To attend any training or seminar that the management sees appropriate and be able to share such knowledge effectively with others.

Requirements:

• At least Diploma/ Degree in Mechanical Engineering /Degree in Computer Science/ Information Technology/ Engineering or any related field.
• At least 2 years’ working experience in related field.
• Fresh graduates are welcome to apply.
• Ability to utilize CAD/CAM/CAE solution is a added advantage.
• Good written and speak in English, Bahasa Malaysia & Mandarin
• Good communication, interpersonal and analytical skills.