BIM Engineer

IME Group; Subang Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking a professional to provide pre-sales and post-sales technical support for Graphisoft BIM ecosystem in Subang Jaya. You will develop Implementation Support Plans and prepare solution training to meet customers’ requirements.

The role emphasizes continuous quality improvement, timely project support, and close collaboration with sales to equip the team with product knowledge. Requires 2+ years of related experience and architecture background.

Qualifications

• Diploma/degree in Architecture or related field.
• 2+ years of related work experience.
• Fluent in English and Bahasa Malaysia (written and spoken).
• Strong communication, interpersonal and analytical skills.

Responsibilities

• Provide quality pre-sales and post-sales technical support to prospects and clients to meet company goals.
• Complete assigned projects and support within set deadlines.
• Be proactive and innovative in delivering solutions and improving client experience.
• Provide product knowledge to sales/marketing to enable effective selling.
• Collaborate with sales and clients to develop and execute Implementation Support Plans.

Skills

Technical support

BIM

Communication

Analytical skills

Education

Diploma/ Degree in Architecture or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsible to provide pre-sale and post-sale technical support for Graphisoft Product Ecosystem which is related to BIM. Develop Implementation Support Plan and prepare the solution training in order to fulfill the customers’ requirements. Ensure there is continuous improvement of the quality system.

Key Responsibilities & Accountabilities

• To provide quality pre-sales and post-sales technical support to prospect and client to meet company’s goal.
• To complete the assigned project/support within set deadlines.
• To be proactive and innovative in providing support and solution to deliver good experience to clients and achieve company’s goal
• To provide full information to equip the sale and marketing personnel with sufficient product knowledge to perform their task.
• To work together with the sale personnel and clients to develop the Implementation Support Plan and ensure the plan is successful
• To develop and implement a quality and comprehensive product and solution training program to meet client’s requirement.
• To initiate pro-active activities so as to elevate value add to clients and ensure good clients’ experience to improve margins.
• To ensure company’s resources are well utilized and managed for productivity and returns
• To perform any other duties that the management may assign to you from time to time.

Knowledge, Skills, Abilities & Qualification Required:

• At least Diploma/ Degree in Architecture or any related field.
• At least 2 years’ working experience in related field.
• Good written and speak in English and Bahasa Malaysia.
• Good communication, interpersonal and analytical skills.

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