Billing Manager

Donutes Coffee; Teluk Intan; On-site; MYR 60,000 - 90,000; Full time

Job summary

Donutes Coffee Malaysia is seeking a Billing Supervisor to oversee the daily operations of the billing department in a healthcare facility, ensuring accurate coding and timely claims submission.

You will lead a team, ensure regulatory compliance, coordinate with providers and insurers, and analyze billing data to drive performance improvements. A Bachelor's in healthcare administration and 3+ years of medical billing experience are required.

Qualifications

• Bachelor's degree in healthcare administration or related field.
• Proven experience in medical billing and coding.
• Knowledge of billing software and electronic health record systems.
• Strong leadership and team management skills.
• Experience with healthcare compliance regulations.
• Excellent communication and interpersonal skills.
• Ability to analyze financial reports and data.
• Minimum 3 years of experience in medical billing.
• Strong understanding of medical terminology and coding.
• Detail-oriented with strong organizational skills.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office Suite and billing software.

Responsibilities

• Oversee the daily operations of the billing department.
• Ensure accurate coding and billing for all medical services.
• Monitor and manage the claims submission process.
• Identify and resolve any billing discrepancies or issues.
• Review and authorize the processing of insurance claims.
• Coordinate communication between healthcare providers and insurance companies.
• Develop and implement billing policies and procedures.
• Train and supervise billing staff to enhance performance.
• Analyze billing data and reports to identify trends and areas for improvement.
• Ensure compliance with healthcare regulations and standards.
• Manage accounts receivable and collections efforts.
• Provide support during internal and external audits.
• Keep abreast of changes in healthcare billing regulations.
• Facilitate resolution of patient inquiries related to billing.
• Prepare reports on billing performance and financial metrics.

Skills

Leadership

Team management

Communication

Regulatory compliance

Financial reporting

Problem solving

Ability to work under pressure

Attention to detail

Analytical skills

Interpersonal skills

Training and supervision

Education

Bachelor's degree in healthcare administration or related field

Tools

Billing software

Electronic Health Records (EHR)

Microsoft Office Suite

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The incumbent will have a crucial role in ensuring that a hospital or healthcare facility functions efficiently and smoothly.

You will need to have a comprehensive understanding of healthcare insurance policies and practice regulations to process, manage, and reconcile bills. Additionally, you must have in-depth knowledge of processes related to medical coding and billing.

It is also important that you possess excellent problem-solving and organizational skills in order to be successful in this role. If you have these skills and qualifications, you may be well-suited for the position.

Responsibilities & Duties

• Oversee the daily operations of the billing department
• Ensure accurate coding and billing for all medical services
• Monitor and manage the claims submission process
• Identify and resolve any billing discrepancies or issues
• Review and authorize the processing of insurance claims
• Coordinate communication between healthcare providers and insurance companies
• Develop and implement billing policies and procedures
• Train and supervise billing staff to enhance performance
• Analyze billing data and reports to identify trends and areas for improvement
• Ensure compliance with healthcare regulations and standards
• Manage accounts receivable and collections efforts
• Provide support during internal and external audits
• Keep abreast of changes in healthcare billing regulations
• Facilitate resolution of patient inquiries related to billing
• Prepare reports on billing performance and financial metrics

Qualifications & Skills

• Bachelor's degree in healthcare administration or related field
• Proven experience in medical billing and coding
• Knowledge of billing software and electronic health record systems
• Strong leadership and team management skills
• Experience with healthcare compliance regulations
• Excellent communication and interpersonal skills
• Ability to analyze financial reports and datat
• Minimum 3 years of experience in medical billing
• Strong understanding of medical terminology and coding
• Detail-oriented with strong organizational skills
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office Suite and billing software