Business Office Assistant (Front Office)

Sunway Medical Centre; Selangor; On-site; MYR 28,000 - 42,000; Full time

Job summary

Sunway Medical Centre in Malaysia is seeking a dedicated Business Office Assistant (Front Office) to support patient registration, billing and payments in a busy hospital environment.

The role requires SPM or Diploma in a related field, experience in hospital billing, attention to detail, and strong English and Bahasa Malaysia communication, with MS Office proficiency and a patient-centric approach.

Qualifications

• Minimum SPM/Diploma in Business Administration, Finance, Accounting or related field.
• Prior experience in billing, cashiering, or administrative roles in hospital setting.

Responsibilities

• Assist patients with registration, billing and payment.
• Register, perform cashiering, review and finalize bills, ensure all charges are captured.
• Address patient queries related to billing and payments processes.
• Collaborate with finance and administrative teams to resolve billing discrepancies.
• Provide excellent customer service relating to the Business Office department to ensure smooth flow for outpatients.

Skills

Attention to detail

Organisational skills

Communication skills (English & Bahasa

Customer focus

Education

SPM or Diploma in Business/Finance/Accounting

Tools

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Business Office Assistant (Front Office)

MinimumSPM/Diploma in Business Administration, Finance,Accountingor a related field.

Prior experience in billing, cashiering, or administrative rolesin hospital setting.

Vacancies available in both office hour and shiftworkarrangement(3 shifts)

Strong attention to detail and organisational skills.

Excellent communication skills in Bahasa Malaysia and English.

Proficient in using Microsoft Office applications.

Customer-focused with a positive attitude.

KnowledgeofGuaranteeLetter-related tasks, insurance claims, and familiarity with insurance companies, corporate clients, and TPAs is an added advantage

Job Descriptions

Assistpatients with registration,billingand payment.

Register, perform cashiering, review andfinalizebills, ensure all charges are captured accordingly.

Address patient queries related to billing, payments processes and other related matters.

Collaborate with the financeand administrative teams to resolve billing discrepancies.

Provision of excellence customer services relating to Business OfficeDepartmentin order toensure smooth and efficient flow for outpatients.