Finance Assistant - Billing - Cashier

Columbia Asia Group; Selangor; On-site; MYR 28,000 - 42,000; Full time

Job summary

Columbia Asia Group in Malaysia is seeking a Billing Clerk to perform cashiering duties and related tasks within a hospital setting. You will ensure timely billing, maintain tidy cashier areas, and support day-to-day financial operations.

The role requires SPM or equivalent and 1-2 years of experience, with strong English and Bahasa Malaysia communication. Shift timings as directed by management may apply, with attention to accuracy and customer service.

Qualifications

• SPM or equivalent required.
• 1-2 years of experience preferred.
• Proficiency in English and Bahasa Malaysia (written and spoken).

Responsibilities

• Provide individualized care to patients and relatives by ensuring comfort and minimal waiting time.
• Perform billing and cashiering duties in accordance with policies.
• Keep cashier counters and waiting areas organized and well-kept.
• Sort, code, alphabetize and verify bills, charge slips and receipts.
• Assist in stock takes and related tasks as required.
• Support department equipment and supplies maintenance.
• Attend meetings and participate in educational sessions.
• Enter orders and generate bills promptly to meet reporting requirements.
• Ensure reporting accuracy and compliance with documented quality standards.
• Provide accounting support to management and assist colleagues with billing and receipts.
• Answer queries on hospital charges and update staff with debtor information.
• Inform Finance Executive of discrepancies and monitor long outstanding debts.

Skills

Billing

Cashiering

Customer service

Documentation

Education

SPM or equivalent

Job description

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Perform billing and cashiering duties and other related tasks.

Duties and Responsibilities:

1. Provide individualized care to the patients and relatives by ensuring their comfort and minimal waiting time for services.
2. Perform duties in accordance with Accounting Policies and Procedures.
3. Ensure Cashier counter(s) and the waiting areas are organized and well-kept.
4. Sort, code, alphabetize and verify bills, charge slips and receipts.
5. Assist in the stock take and other exercises whenever required.
6. Assist in the care and maintenance of department equipment and supplies.
7. Participate in educational programs and in-service meetings.
8. Attend meetings as directed by the Management of the company.
9. Ensure the daily and monthly activities of the department meet the reporting requirements of the organization. Key in order entries in a timely manner and generate bills promptly
10. Ensure quality standards as documented are met in terms of reporting and daily activities.
11. Provide accounting and support to the Management Office and support her colleagues in terms of the billing and receipt activities.
12. Answer queries on hospital charges.
13. Update other relevant staff with debtor information as and when required.
14. Inform Finance Executive of any discrepancies in patients' bills and receipts.
15. Assist Finance Executive to monitor Credit Management as set out in the Accounting Policies and Procedures.
16. Highlight to Finance Executive of any bills belongs to long outstanding debts
17. Assist Finance Executive by providing documented evidence of pursuing debtors or payment.
18. Relieve other staff as and when required.
19. Attend to special audits and assignments as directed by the Finance Manager/Executive.
20. Register, screen and assign patients to the appropriate wards or consultants.
21. Provide Information to patients and their relatives and/ or attend to enquiries with regards to hospital services and facilities during the registration process.
22. Perform other related duties as assigned or directed.

Education and Requirements:

• SPM or its equivalent.
• Preferably with 1-2 years of experience.
• Be conversant in English and Bahasa Malaysia, both written and oral.

Special Demands:

• Shift and working hours are as directed by Management Office.