Billing Executive - UAT

Singtel; Kampung Malaysia Tambahan; On-site; Confidential; Full time

Job summary

Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we are seeking a Billing Executive (UAT) to join our finance and technology focused team. You will perform User Acceptance Testing for Billing Enterprise Services, gather requirements, plan, execute, and validate test scenarios in a collaborative environment.

You will work closely with IT, document results, prepare handover materials, and train users when needed.

Qualifications

• Diploma or Bachelor’s degree in IT/Computer Science.
• 1–3 years of UAT or IT-related experience.
• Proficient in Microsoft Office and Excel.
• Experience with ExcelVLOOKUP and Macros.
• RPA experience is advantageous.
• Strong analytical, detail-oriented, and meticulous.
• Good communication skills and English writing.

Responsibilities

• Analyze requirements and clarify with IT and stakeholders.
• Prepare test plans prior to testing.
• Conduct UAT and document results and defects.
• Monitor testing progress and provide feedback to managers.
• Coordinate with multiple stakeholders to meet deadlines.
• Complete testing within tight timelines.

Skills

Analytical skills

Attention to detail

Communication skills

English writing

Education

Diploma/ Bachelor Degree in IT/ Computer Science

Tools

Microsoft Office

Excel

VLOOKUP

Macros

RPA

Job description

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology?

Singtel Financial Shared Services (FSS)

Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

• In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

Billing Executive (UAT)

The Billing Executive (UAT) is responsible to perform User Acceptance testing (UAT) for Billing Enterprise Services or Products/Ebonding/Ebill. The role involves understanding business requirements, participating in requirement‑gathering sessions, and planning, executing, and validating test scenarios within the testing environment. The incumbent is expected to actively participate in discussions, seek clarification on any unclear requirements, and ensure UAT activities are completed within agreed timelines. The role also requires close collaboration with IT teams to follow up on system issues, proper documentation of test results, preparation of handover materials, and conducting user training when required.

Make An Impact By

• Analyze the requirement specification and check with the senior testers for any ambiguities. Prepare to clarify with IT/requestor in the requirement gathering’s meeting.
• Prepare test plan for projects prior to start of testing. And discuss with senior on the test plan to ensure completeness.
• Conduct user acceptance testing (UAT) by ensuring UAT is done within schedule, record and report defects to IS and document testing results and update reference documents.
• Monitor progress of testing and provide regular and timely feedback to managers.
• Managing different stakeholders who often have different set of concerns, required timelines.
• Completing testing within tight timelines.

Skills For Success

• At least Diploma/ Bachelor Degree in IT/ Computer Science.
• 1-3 years of working experience in UAT or IT related background.
• Highly proficient in Microsoft Office and Excel.
• Proficiency Excel VLOOKUP and Macro.
• RPA experience would be highly advantageous.
• Strong analytical skills, eye for detail and meticulous.
• Possess effective communication skills to deal with stakeholders.
• Able to write and communicate clearly in English.

Join us on our mission to continue defining the future of financial services.