Billing Executive - UAT

Singapore Telecommunications Limited; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Singtel Financial Shared Services (FSS) in Malaysia is hiring a Billing Executive (UAT) to perform user acceptance testing for Billing Enterprise Services or products. You will review requirements, prepare test plans, conduct UAT, and document results, while coordinating with IT and other stakeholders.

Ideal candidates hold a Diploma or Bachelor in IT, have 1–3 years in UAT/IT, and are proficient in Excel. Strong English communication and attention to detail are essential for success in this

Qualifications

• Diploma or Bachelor degree in IT or related field.
• 1–3 years of experience in UAT or IT-related role.
• Strong proficiency in Microsoft Excel and Office tools.
• Ability to write and communicate clearly in English.

Responsibilities

• Analyze requirements and clarify ambiguities with IT or requestors.
• Prepare and discuss test plans before testing starts.
• Conduct user acceptance testing within schedule and document results.
• Record defects and coordinate with IS to resolve issues.
• Monitor testing progress and provide regular updates to managers.
• Coordinate with multiple stakeholders and manage timelines.

Skills

UAT Testing

Excel Proficiency

VLOOKUP

Macro

RPA

Stakeholder Skills

English Communication

Education

Diploma/Bachelor in IT

Tools

Office Suite

Job description

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!Are you ready to embark in the exciting world of finance and technology?

Singtel Financial Shared Services (FSS)is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

TheBilling Executive (UAT)is responsible to perform User Acceptance testing (UAT) for Billing Enterprise Services or Products/Ebonding/Ebill. The role involves understanding business requirements, participating in requirement‑gathering sessions, and planning, executing, and validating test scenarios within the testing environment. The incumbent is expected to actively participate in discussions, seek clarification on any unclear requirements, and ensure UAT activities are completed within agreed timelines. The role also requires close collaboration with IT teams to follow up on system issues, proper documentation of test results, preparation of handover materials, and conducting user training when required.

Make an Impact by:

• Analyze the requirement specification and check with the senior testers for any ambiguities. Prepare to clarify with IT/requestor in the requirement gathering’s meeting.
• Prepare test plan for projects prior to start of testing. And discuss with senior on the test plan to ensure completeness.
• Conduct user acceptance testing (UAT) by ensuring UAT is done within schedule,record and report defects to ISanddocument testing results and update reference documents.
• Monitor progress of testing and provide regular and timely feedback to managers.
• Managing different stakeholders who often have different set of concerns, required timelines.
• Completing testing within tight timelines.

Skills for Success:

• At least Diploma/ Bachelor Degree in IT/ Computer Science.
• 1-3 years of working experience in UAT or IT related background.
• Highly proficient in Microsoft Office and Excel.
• Proficiency Excel VLOOKUP and Macro.
• RPA experience would be highly advantageous.
• Strong analytical skills, eye for detail and meticulous.
• Possess effective communication skills to deal with stakeholders.
• Able to write and communicate clearly in English.

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions.

Together with Optus, our wholly‑owned subsidiary, and our regional associates Airtel, AIS, Globe and Telkomsel, we serve a mobile customer base of more than 780 million across 20 countries.

We harness the power of new technologies including 5G to bring an unparalleled network and innovative digital products and services that enrich the experiences of consumers as they lead more digital and connected lifestyles.

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions.

Together with Optus, our wholly‑owned subsidiary, and our regional associates Airtel, AIS, Globe and Telkomsel, we serve a mobile customer base of more than 780 million across 20 countries.

We harness the power of new technologies including 5G to bring an unparalleled network and innovative digital products and services that enrich the experiences of consumers as they lead more digital and connected lifestyles.