Billing Testing Specialist — UAT & Implementation

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel KL Shared Services Centre is hiring a Billing Executive (Testing) to support testing and validation of consumer billing products and services. You will develop UAT plans, run test scenarios, and ensure billing changes are implemented on schedule with accurate data integrity.

Fresh graduates are welcome; you will collaborate with Product, Marketing, Engineering, IT, and vendors to resolve defects and drive continuous improvement in billing processes.

Qualifications

• Diploma or Degree in IT, CS, BIS, Finance or related field.
• Fresh graduates welcome; experience in billing ops or UAT is a plus.
• Proficient with Excel; basic SQL/RPA knowledge advantageous.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication; cross-functional collaboration.
• Detail-oriented with ability to manage multiple priorities.
• Proactive team player with a continuous improvement mindset.

Responsibilities

• Billing testing and implementation.
• Gather and clarify billing requirements with stakeholders.
• Develop and execute UAT plans and test scenarios.
• Record, monitor, and report defects.
• Document test results and maintain testing records.
• Prepare handover docs and conduct knowledge transfers.
• Provide post-implementation support for billing issues.
• Ensure data accuracy and billing integrity.
• Identify opportunities to improve testing methods.
• Support project delivery with cross-functional teams.
• Collaborate with vendors and IT for project delivery.
• Monitor progress and communicate testing status.

Skills

Billing testing

UAT planning

Data analysis

Cross-functional teamwork

Excel proficiency

SQL knowledge

Education

Diploma/Degree in IT or related field

Tools

SQL

RPA tools

Billing systems

Job description

Singtel KL Shared Services Centre is hiring a Billing Executive (Testing) to support testing and validation of consumer billing products and services. You will develop UAT plans, run test scenarios, and ensure billing changes are implemented on schedule with accurate data integrity.

Fresh graduates are welcome; you will collaborate with Product, Marketing, Engineering, IT, and vendors to resolve defects and drive continuous improvement in billing processes.