Billing Clerk

QQ FROZEN FRESHMART SDN. BHD; Miri; On-site; MYR 28,000 - 45,000; Full time

Job summary

QQ FROZEN FRESHMART SDN. BHD in Malaysia seeks an invoicing clerk to prepare and issue customer invoices, cash sales invoices, credit/debit notes, and related documents in a fast-paced retail setting.

You will ensure invoices reflect customer orders, DOs, and approved pricing; verify item codes, prices and discounts; process daily billing; coordinate with Sales, Store, Delivery and Accounts; and maintain filing and reporting for billing activities.

Qualifications

• Minimum SPM or equivalent.
• Basic computer knowledge, especially Microsoft Excel and accounting/POS systems.
• Experience using SQL or similar accounting software is an advantage.
• Good numerical skills and attention to detail.
• Able to work accurately in a fast-paced environment.
• Responsible, organised, and able to communicate well with other departments.
• Previous experience in billing, invoicing, or administration is an advantage.

Responsibilities

• Prepare and issue customer invoices, cash sales invoices, credit notes, and debit notes accurately.
• Ensure all invoices are issued according to customer orders, Delivery Orders (DO), and approved pricing.
• Check item codes, quantities, selling prices, discounts, and customer details before issuing invoices.
• Process daily billing transactions using the company’s accounting or POS system.
• Ensure all Delivery Orders and invoices are properly matched and filed.
• Coordinate with the Sales, Store, Delivery, and Accounts departments regarding billing matters.
• Verify any price changes, promotions, or special customer pricing before billing.
• Handle invoice amendments, cancellations, or corrections with proper approval.
• Monitor outstanding documents and ensure all completed deliveries are billed promptly.
• Prepare and print invoices for drivers or delivery staff before goods are dispatched.
• Assist customers and sales staff with invoice enquiries.
• Maintain proper filing and records of invoices, Delivery Orders, credit notes, and related documents.
• Prepare daily or monthly billing reports when required.
• Report any pricing, quantity, or document discrepancies to the supervisor immediately.
• Maintain confidentiality of customer information and company pricing.
• Perform other administrative duties assigned by management.

Skills

Microsoft Excel

Accounting/POS systems

SQL

Numerical skills

Attention to detail

Communication

Education

SPM or equivalent

Tools

POS system

SQL

Job description

Prepare and issue customer invoices, cash sales invoices, credit notes, and debit notes accurately.

Ensure all invoices are issued according to customer orders, Delivery Orders (DO), and approved pricing.

Check item codes, quantities, selling prices, discounts, and customer details before issuing invoices.

Process daily billing transactions using the company’s accounting or POS system.

Ensure all Delivery Orders and invoices are properly matched and filed.

Coordinate with the Sales, Store, Delivery, and Accounts departments regarding billing matters.

Verify any price changes, promotions, or special customer pricing before billing.

Handle invoice amendments, cancellations, or corrections with proper approval.

Monitor outstanding documents and ensure all completed deliveries are billed promptly.

Prepare and print invoices for drivers or delivery staff before goods are dispatched.

Assist customers and sales staff with invoice enquiries.

Maintain proper filing and records of invoices, Delivery Orders, credit notes, and related documents.

Prepare daily or monthly billing reports when required.

Report any pricing, quantity, or document discrepancies to the supervisor immediately.

Maintain confidentiality of customer information and company pricing.

Perform other administrative duties assigned by management.

Requirements

Minimum SPM or equivalent.

Basic computer knowledge, especially Microsoft Excel and accounting/POS systems.

Experience using SQL or similar accounting software is an advantage.

Good numerical skills and attention to detail.

Able to work accurately in a fast-paced environment.

Responsible, organised, and able to communicate well with other departments.

Previous experience in billing, invoicing, or administration is an advantage.