Bilingual Sales Coordinator (English/Mandarin) | Order Support

Seng Choon Hardware (M) Sdn Bhd; Shah Alam; On-site; MYR 39,000 - 56,000; Full time

Job summary

Seng Choon Hardware (M) Sdn Bhd is seeking a Sales Coordinator to handle calls and customer enquiries, monitor Sales Support, and review daily orders. You will process quotations, sales orders, deliveries, and invoices while coordinating with the warehouse and other departments.

The role requires strong communication, teamwork, and multi-language abilities in English and Mandarin, with alternate Saturday work. Malaysian citizens or residents preferred.

Qualifications

• Good interpersonal skills and ability to work in a team and with clients.
• SPM or higher.
• Multilingual: English and Mandarin.
• Malaysian citizen or holding valid residence status.
• Alternate Saturday work.

Responsibilities

• Handle incoming calls and customer enquiries.
• Monitor Sales Support activities to ensure smooth processes.
• Review daily customer orders against output planning and inventory levels for fulfilment.
• Process customer enquiries with quotations, sales orders, delivery and invoice billing.
• Liaise with the warehouse to ensure timely delivery of goods.
• Collaborate between sales representatives and other internal departments.
• Perform other duties as assigned by management.

Skills

Order Processing

Communication Skills

Problem Solving

Teamwork

Documentation

Computer Literate

Education

SPM or Higher

Job description

Seng Choon Hardware (M) Sdn Bhd is seeking a Sales Coordinator to handle calls and customer enquiries, monitor Sales Support, and review daily orders. You will process quotations, sales orders, deliveries, and invoices while coordinating with the warehouse and other departments.

The role requires strong communication, teamwork, and multi-language abilities in English and Mandarin, with alternate Saturday work. Malaysian citizens or residents preferred.