Bilingual Customer Service Specialist (Mandarin/English) – Growth

Agensi Pekerjaan Job Expert Sdn Bhd; Kuala Lumpur; Sur place; MYR 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

Full training

Clear career progression

Medical insurance coverage

More than 30 days leave

Résumé du poste

Agensi Pekerjaan Job Expert Sdn Bhd is seeking a Customer Service professional to provide bilingual Mandarin-English support for customers, including Singapore. The role includes handling inquiries, delivering solutions, and working with internal teams to ensure accurate information flow.

Training will be provided and there are clear career progression opportunities. The position emphasizes excellent communication skills, collaboration, and a customer-centric approach to meet KPI and SLA

Qualifications

• Fluent in Mandarin and English with strong written communication.

Responsabilités

• Handle customer inquiries and provide effective solutions.
• Maintain clear communication with relevant departments to ensure accurate information flow.
• Exceed customer expectations to deliver high-quality service.
• Collaborate with the team to achieve KPI and SLA targets.

Connaissances

Bilingual Mandarin-English

Description du poste

Agensi Pekerjaan Job Expert Sdn Bhd is seeking a Customer Service professional to provide bilingual Mandarin-English support for customers, including Singapore. The role includes handling inquiries, delivering solutions, and working with internal teams to ensure accurate information flow.

Training will be provided and there are clear career progression opportunities. The position emphasizes excellent communication skills, collaboration, and a customer-centric approach to meet KPI and SLA