Mandarin Customer Support Specialist - On-site KL

CB Talents SP; Klang City; On-site; MYR 30,000 - 40,000; Full time

Job summary

CB Talents SP is looking for Mandarin-speaking Customer Service Specialists to support clients in Kuala Lumpur, Malaysia. Candidates should be comfortable providing assistance related to orders, delivery, and general inquiries primarily in Mandarin while also using English.

This role is suitable for both experienced individuals and fresh graduates wanting to launch a career in customer support. Employees will need to work on-site, demonstrating strong communication skills and a willingness to learn in a dynamic environment.

Qualifications

• C1 level Mandarin proficiency required.
• B2 level English proficiency is necessary.
• Minimum of 6 months customer support experience preferred.

Responsibilities

• Provide customer service support for inquiries related to orders and delivery.
• Assist customers with order status and changes.
• Maintain accurate records of customer interactions.

Skills

Mandarin proficiency

English proficiency

Customer support experience

Technical troubleshooting

Analytical ability

Time management

Education

Bachelor's Degree or Diploma in any discipline

Job description

CB Talents SP is looking for Mandarin-speaking Customer Service Specialists to support clients in Kuala Lumpur, Malaysia. Candidates should be comfortable providing assistance related to orders, delivery, and general inquiries primarily in Mandarin while also using English.

This role is suitable for both experienced individuals and fresh graduates wanting to launch a career in customer support. Employees will need to work on-site, demonstrating strong communication skills and a willingness to learn in a dynamic environment.