Bilingual Customer Service & Sales Executive

Extra Space Asia Group; Malaysia; On-site; MYR 24,000 - 36,000; Full time

Job summary

Extra Space Asia Group in Malaysia is seeking a customer service oriented sales assistant to support the Facility Manager in daily administration and handle customer enquiries promptly and professionally.

You will contribute to sales and revenue while promoting product features with a friendly, service-driven approach. The role requires bilingual English/Mandarin communication and a commitment to accurate, quick service.

Qualifications

• Must display good communication and teamwork abilities.
• Interpersonal skills are essential for customer interactions.
• Honesty and accuracy in handling numbers and data.
• Proven ability to provide excellent service with a smile.
• Able to interact with Mandarin-speaking customers.

Responsibilities

• Attend customer enquiries promptly in a friendly and professional manner.
• Support the Facility Manager in day-to-day administration.
• Promote product features and benefits to customers.
• Contribute to sales and revenue performance of the business.

Skills

Communication

Teamwork

Interpersonal skills

Honesty

People-oriented

Customer service

Bilingual English/Mandarin

Education

PMR/SPMV/Equivalent Malaysia Certificate

Job description

Extra Space Asia Group in Malaysia is seeking a customer service oriented sales assistant to support the Facility Manager in daily administration and handle customer enquiries promptly and professionally.

You will contribute to sales and revenue while promoting product features with a friendly, service-driven approach. The role requires bilingual English/Mandarin communication and a commitment to accurate, quick service.