Bilingual Customer Service Exec (Mandarin/English)

5G-Starlink Pte.; Malacca City; Vor Ort; MYR 33.000 - 47.000; Vollzeit

Zusammenfassung

5G-Starlink Pte. is seeking a Customer Service Executive to provide bilingual support to Mandarin- and English-speaking customers. You will handle live chat interactions, coordinate orders, and liaise with the Operations Team to ensure smooth delivery.

Fresh graduates are welcome to apply; prior Zendesk or live chat experience is a plus. A strong work ethic and patient communication are essential for success in this role.

Qualifikationen

• Mandarin and English bilingual proficiency required.
• Open to fresh graduates and various diplomas/degrees.

Aufgaben

• Provide customer support via live chat with patience and professionalism.
• Coordinate and monitor all customers' orders from submission to delivery.
• Liaise between customers and the internal Operations Team.

Kenntnisse

Mandarin language

English language

Customer service

Ausbildung

Bachelor's degree

Diploma

Pre-U / STPM / A Levels

Tools

Zendesk

Live chat

Jobbeschreibung

5G-Starlink Pte. is seeking a Customer Service Executive to provide bilingual support to Mandarin- and English-speaking customers. You will handle live chat interactions, coordinate orders, and liaise with the Operations Team to ensure smooth delivery.

Fresh graduates are welcome to apply; prior Zendesk or live chat experience is a plus. A strong work ethic and patient communication are essential for success in this role.