Beverage & Spirits Sales Coordinator

Luen Heng F&B Sdn Bhd

Kuala Lumpur

On-site

MYR 56,000 - 78,000

Full time

14 days+

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Job summary

Luen Heng F&B Sdn Bhd is seeking a dedicated Sales Coordinator to support our fast-growing beverage division in Malaysia. You will process orders, prepare quotations and invoices, and coordinate with distributors, retailers, warehouse, logistics, and finance to ensure smooth fulfillment and on-time deliveries.

The role requires strong Excel skills, ERP experience, and excellent organizational and customer service abilities.

Qualifications

Diploma or Bachelor's in business, sales, marketing, or related field.
Minimum 2 years in Sales Coordination, Sales Administration, or Customer Service.
FMCG/wine/spirits experience advantageous.
Proficient in MS Office, esp. Excel (Pivot Tables, VLOOKUP/XLOOKUP).
ERP systems experience preferred (SAP, MS Dynamics, Oracle).
Strong organizational and communication skills; detail-oriented.

Responsibilities

Process customer purchase orders accurately and ensure timely order fulfillment.
Prepare quotations, invoices, pricing updates, and other sales documentation.
Coordinate with distributors, retailers, warehouse, logistics, and finance teams to ensure smooth order processing and on-time deliveries.
Monitor inventory levels and communicate stock availability, shortages, and back orders to the Sales team and customers.
Respond to customer inquiries, follow up on orders, and resolve customer issues promptly.
Prepare daily, weekly, and monthly sales reports and monitor sales performance.
Support promotional campaigns, product launches, trade events, and marketing activities.
Maintain accurate customer records, pricing information, and sales documentation.
Ensure compliance with company policies and relevant alcohol industry regulations.