Beauty Manager (Pelangi Avenue)

Emax Corporate; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Emax Corporate is seeking a passionate Beauty Manager to lead and elevate our beauty & wellness team in Malaysia. You will drive sales, mentor staff, and ensure exceptional customer experiences in a retail center.

The successful candidate will have at least 3 years in a Beauty Manager role, strong leadership, and the ability to communicate in English, Bahasa Malaysia, and Mandarin. Retail shifts, including weekends and public holidays, are required.

Qualifications

• Minimum 3 years in Beauty Manager role within beauty & wellness.
• Strong leadership and team management to train and motivate staff.
• Excellent communication across English, Bahasa Malaysia, and Mandarin. Mandarin proficiency preferred.

Responsibilities

• Oversee daily center operations to ensure smooth performance within the beauty & wellness retail environment.
• Lead, coach, and inspire the team to achieve sales targets.
• Deliver exceptional customer service through personalized beauty consultations and by building long-term customer relationships.
• Monitor sales performance, analyze trends, and implement strategies to drive growth and improve results.
• Ensure high standards of visual merchandising, product presentation, and in-store hygiene in line with brand guidelines.
• Handle customer inquiries, feedback, and concerns promptly and professionally.
• Collaborate with internal staffs and SD / GSM to support business objectives, promotions, and product launches.

Skills

Leadership

Sales focus

Customer service

Job description

We’re hiring a passionate and experienced Beauty Manager to lead, motivate, and elevate our team. If you have a deep love for the beauty industry, a strong track record in driving sales, and a dedication to delivering outstanding customer experiences, we’d love to hear from you.

Key Responsibilities

• Oversee daily center operations to ensure smooth and efficient performance within the beauty & wellness retail environment
• Lead, coach, and inspire the team to achieve sales targets.
• Deliver exceptional customer service through personalized beauty consultations and by building long-term customer relationships
• Monitor sales performance, analyze trends, and implement strategies to drive growth and improve results
• Ensure high standards of visual merchandising, product presentation, and in-store hygiene in line with brand guidelines
• Handle customer inquiries, feedback, and concerns promptly and professionally
• Collaborate with internal staffs and SD / GSM to support business objectives, promotions, and product launches

Job Requirements

• Minimum 3 years of experience in a Beauty Manager role within beauty & wellness industry
• Strong leadership and team management skills with the ability to train, develop, and motivate staff
• Experience in beauty, aesthetic, or wellness industry is required
• Good communication skills with the ability to speak English, Bahasa Malaysia, and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Customer-focused with excellent interpersonal and relationship-building abilities
• Positive, proactive, and results-driven with a strong team player mindset
• Willing to work retail shifts, including weekends and public holidays