Beautician Manager | KLCC Outlet | Hong Kong Premium Skincare

J-Recruit Recruitment Agency; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premium skincare company is looking for a Beautician Manager for their KLCC Outlet. The role involves supervising staff, managing store operations, and ensuring exceptional customer satisfaction. Ideal candidates should possess strong leadership skills and an understanding of beauty treatments. Competitive salary and opportunities for promotion are offered.

Benefits

Opportunities for promotion

EPF & SOCSO Included

Annual performance bonus and increment

Medical Benefits

Qualifications

• Strong leadership and interpersonal skills to effectively manage a diverse team.
• Understanding of beauty treatments, skincare products, and industry trends.
• High level of professionalism and a positive attitude towards achieving goals.

Responsibilities

• Keep the store organized, clean, and attractive.
• Achieve assigned targets and goals.
• Oversee the store sales team and other staff.
• Ensure a harmonious working environment to achieve staff retention.
• Provide exceptional customer service and satisfaction.
• Handle escalated customer inquiries professionally.
• Enhance overall client experience and retention.
• Assist in developing sales and marketing initiatives.
• Collaborate with the marketing team on promotions.
• Prepare reports and analyze data for improvement.
• Coach beauticians and assess proficiency levels.
• Organize training sessions for staff.

Skills

Leadership skills

Interpersonal skills

Understanding of beauty treatments

Understanding of skincare products

Understanding of industry trends

Job description

Beautician Manager | KLCC Outlet | Hong Kong Premium Skincare

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the Employer

An international premium skincare brand that is embracing customized skincare solutions to cater to everyone's skin as they belief everyone is born with different unique skin.

Basic Salary: RM 3500 - RM 6000 ++

• Opportunities for promotion
• EPF & SOCSO Included
• Annual performance bonus and increment
• Medical Benefits

Job Description

• At all times, to keep the store organized, clean, and attractive to customers.
• To achieve assigned target and goals set by company.
• To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
• Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
• Maintain a strong focus on providing exceptional customer service and customer satisfaction.
• Handle escalated customer inquiries and concerns in a professional and courteous manner.
• Implement strategies to enhance the overall client experience and retention.
• Assist in developing and implementing sales and marketing initiatives to attract new clients and retain existing ones.
• Collaborate with the marketing team to promote special offers, events, and seasonal promotions.
• Prepare regular reports and analyse data to identify areas for improvement and implement action plans accordingly.
• Coaching beauticians and conduct assessment to ascertain the proficiency level
• Organize training sessions for staff to enhance their skills and knowledge.

Job Requirements

• Strong leadership and interpersonal skills to effectively manage a diverse team.
• Understanding of beauty treatments, skincare products, and industry trends.
• High level of professionalism and a positive attitude towards achieving goals

Apply now or contact the below to know more.
WhatsApp / Telegram : [phone]
WeChat : Johnson-JRecruit
Email :[e-mail]