Beauty Center Lead — Sales & Service Champion

Emax Corporate; Johor Bahru; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Emax Corporate is seeking a passionate Beauty Manager to lead and elevate our beauty & wellness team in Malaysia. You will drive sales, mentor staff, and ensure exceptional customer experiences in a retail center.

The successful candidate will have at least 3 years in a Beauty Manager role, strong leadership, and the ability to communicate in English, Bahasa Malaysia, and Mandarin. Retail shifts, including weekends and public holidays, are required.

Formación

• Minimum 3 years in Beauty Manager role within beauty & wellness.
• Strong leadership and team management to train and motivate staff.
• Excellent communication across English, Bahasa Malaysia, and Mandarin. Mandarin proficiency preferred.

Responsabilidades

• Oversee daily center operations to ensure smooth performance within the beauty & wellness retail environment.
• Lead, coach, and inspire the team to achieve sales targets.
• Deliver exceptional customer service through personalized beauty consultations and by building long-term customer relationships.
• Monitor sales performance, analyze trends, and implement strategies to drive growth and improve results.
• Ensure high standards of visual merchandising, product presentation, and in-store hygiene in line with brand guidelines.
• Handle customer inquiries, feedback, and concerns promptly and professionally.
• Collaborate with internal staffs and SD / GSM to support business objectives, promotions, and product launches.

Conocimientos

Leadership

Sales focus

Customer service

Descripción del empleo

Emax Corporate is seeking a passionate Beauty Manager to lead and elevate our beauty & wellness team in Malaysia. You will drive sales, mentor staff, and ensure exceptional customer experiences in a retail center.

The successful candidate will have at least 3 years in a Beauty Manager role, strong leadership, and the ability to communicate in English, Bahasa Malaysia, and Mandarin. Retail shifts, including weekends and public holidays, are required.