Outlet Barista & Operations Lead

ZUS COFFEE; Kuala Kubu Bharu; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Employee perks programme

Health and wellness

Leave benefits

Job summary

ZUS COFFEE Malaysia is seeking an Outlet Supervisor for a Signature coffee outlet in Kuala Kubu Bharu to lead daily operations, serve customers, manage stock, and ensure cleanliness in line with SOPs.

You will liaise with the Outlet Manager, mentor staff, monitor performance, and prepare reports to drive QAQC, safety, and customer service excellence across all shifts. Must have own transport and be willing to travel for duties.

Qualifications

• Minimum 2 years experience in F&B.
• Proficiency in English and Malay (written and spoken).
• Own transport and willing to travel.

Responsibilities

• Run outlet ops: serve customers, manage stock, ensure cleanliness and follow SOP.
• Liaise with the Outlet Manager and lead staff.
• Own outlet performance, scheduling and reporting, gain real ops leadership.

Skills

Customer Service

Education

SPM/Secondary Certificate

Job description

ZUS COFFEE Malaysia is seeking an Outlet Supervisor for a Signature coffee outlet in Kuala Kubu Bharu to lead daily operations, serve customers, manage stock, and ensure cleanliness in line with SOPs.

You will liaise with the Outlet Manager, mentor staff, monitor performance, and prepare reports to drive QAQC, safety, and customer service excellence across all shifts. Must have own transport and be willing to travel for duties.