Banquet Event Lead — Hospitality Leadership

Hilton

Kedah

On-site

MYR 60,000 - 90,000

Full time

14 days+

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Job summary

Hilton Malaysia in Kedah is seeking a Banquet Manager to oversee the planning and execution of all banquet events, ensuring flawless delivery and guest satisfaction. You will translate guests' visions into memorable experiences with precision and warmth.

In this role, you will lead banquet staff, coordinate with clients, monitor service standards, and manage budgets and inventory to maintain quality and cost control. A strong hospitality background is essential.

Qualifications

High school graduate with strong communication skills, both written and verbal.
Minimum 3 years in banquet/event management, preferably in hospitality.
Assistant Manager: Minimum 1 year in a managerial role or 3 years as a supervisor.
Strong leadership and team management.
Excellent customer service and communication.
Event planning and budget control expertise, with attention to detail and problem-solving ability.
Knowledge of safety protocols and hospitality standards.
Open to Malaysian and possess legal working rights in Malaysia.

Responsibilities

Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
Manage and inspire banquet staff, promoting a positive and high-performing team environment.
Liaise with clients to understand their needs and exceed event expectations.
Ensure banquet areas meet high standards of service, cleanliness, and presentation.
Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
Work closely with other departments to ensure smooth and coordinated event operations.
Quickly address and resolve any issues during events to uphold guest satisfaction.