Banking Operations & Customer Service Executive

Hong Leong Bank; Kulim; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading financial institution in Malaysia is seeking an Executive for Business Channels in Kulim. Your role will focus on providing exceptional customer service and driving product sales across various financial offerings. You'll be involved in supporting digital transformation initiatives and ensuring compliance with the Bank's operational standards. Ideal candidates should hold a degree or diploma and possess strong customer interaction and banking knowledge. This is a full-time position with opportunities for growth and development.

Qualifications

• Related working experience in financial institution or related field.
• Possess customer interaction, cash handling, transaction processing, and sales experience.
• High level of integrity and accountability.

Responsibilities

• Provide superior customer service to walk-in customers.
• Support Bank’s Digital Transformation initiatives.
• Carry out Branch RCSA through sample checking.

Skills

Customer service

Cross selling

Communication skills

Basic banking knowledge

Education

Degree/Diploma Holder

Job description

A leading financial institution in Malaysia is seeking an Executive for Business Channels in Kulim. Your role will focus on providing exceptional customer service and driving product sales across various financial offerings. You'll be involved in supporting digital transformation initiatives and ensuring compliance with the Bank's operational standards. Ideal candidates should hold a degree or diploma and possess strong customer interaction and banking knowledge. This is a full-time position with opportunities for growth and development.