Banking IT Application Engineer – 18x7 Support

OCBC; Cyberjaya; On-site; MYR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits package

Learning & development opportunities

Wellbeing programs

Job summary

OCBC Bank Malaysia is seeking an Application Technical Support professional to join its Cyberjaya operations. You will provide support and enhancements for bank applications, spanning Java and .NET stacks, with 18x7 shift coverage on rotation.

You will collaborate with cross-border teams, perform Level 2 production support, conduct root-cause analysis, and monitor system health to ensure stability. This role offers a comprehensive benefits package and opportunities for learning and development.

Qualifications

• Experience in applying troubleshooting and user support.
• Ability to provide Level 2 production support.
• Proactive and able to work in a matrix/global team.

Responsibilities

• Provide application support and enhancements for bank systems.
• Perform Level 2 production support and incident handling.
• Investigate problems with root-cause analysis and fixes.
• Understand system design and assess impact of changes.
• Monitor application health and performance.

Skills

Communication skills

Interpersonal skills

Team player

Cross-border collaboration

Tools

Java

WebLogic

WebSphere

JBoss

.NET

Microsoft IIS

Linux/UNIX

Windows Server

MS SQL

Oracle

Job description

OCBC Bank Malaysia is seeking an Application Technical Support professional to join its Cyberjaya operations. You will provide support and enhancements for bank applications, spanning Java and .NET stacks, with 18x7 shift coverage on rotation.

You will collaborate with cross-border teams, perform Level 2 production support, conduct root-cause analysis, and monitor system health to ensure stability. This role offers a comprehensive benefits package and opportunities for learning and development.