Application Engineer — 18/7 Banking Tech Support

OCBC; Sepang; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Learning & development

Wellbeing programs

Job summary

OCBC is seeking an Application Technical Support professional to provide 18x7 production support from Cyberjaya. The role covers Java-based applications (WebLogic/WebSphere/JBoss) or .NET (IIS), with Linux/Unix or Windows Server platform familiarity, and MS SQL or Oracle databases. Banking IT experience is a plus.

Strong communication and teamwork are essential. You will analyze changes, monitor health, and perform incident resolution while collaborating with cross-border colleagues in a dynamic

Qualifications

• Shift-based 18x7 support on a rotating basis.
• Work location is Cyberjaya.
• Applications based on Java technology with WebLogic/WebSphere/JBoss or .NET with Microsoft IIS.
• Platform knowledge on Linux/UNIX or Windows Server.
• Database knowledge on MS SQL or Oracle databases.
• Knowledge in Banking IT environment is a plus.
• Pleasant personality with good communication and interpersonal skills.
• Proactive and team player.
• Able to work with cross border colleagues.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 of production support
• Perform problem investigation – problem identification, root cause analysis, solution definition, development, and implementation.
• Understand the system design and provide impact analysis to any changes.
• Perform application health check and monitoring

Skills

Communication skills

Team player

Proactive

Cross-border collaboration

Tools

Java

WebLogic

WebSphere

JBoss

.NET

MS SQL

Oracle

Windows Server

Linux/UNIX

Microsoft IIS

Job description

OCBC is seeking an Application Technical Support professional to provide 18x7 production support from Cyberjaya. The role covers Java-based applications (WebLogic/WebSphere/JBoss) or .NET (IIS), with Linux/Unix or Windows Server platform familiarity, and MS SQL or Oracle databases. Banking IT experience is a plus.

Strong communication and teamwork are essential. You will analyze changes, monitor health, and perform incident resolution while collaborating with cross-border colleagues in a dynamic