Onsite Data Entry Specialist — Fast, Precise Banking Ops

OCBC Group; George Town; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Competitive base salary

Industry-leading learning and growth

Job summary

OCBC Malaysia in Penang is hiring a Data Entry Processor for a 1-year contract. The role handles daily data input of customer requests, verifies document completeness, and ensures proper authorization before processing. You will address processing status inquiries and escalate exceptions when needed.

The ideal candidate holds a degree in any discipline, is self-motivated, able to work in a team, and performs well under pressure while maintaining accuracy and compliance with policies.

Qualifications

• Handle daily processing/data input of customer requests.
• Verify completeness of requests and ensure proper authorization before processing.
• Process data entry for verified requests on time.
• Attend to enquiries on processing status of customer requests.

Responsibilities

• Escalate exception cases to Team Lead promptly.
• Observe and comply with documented policies/regulatory requirements (e.g. AML).
• Perform ad-hoc assignments as needed by Team Lead/Head of Department.
• Contribute feedback on process-related issues and suggest improvements.
• Complete processing of daily requests within SLA and aim for zero defects.

Skills

Fast data entry

Team collaboration

Work under pressure

Self-motivated

Willingness to learn

Education

Degree in any discipline

Job description

OCBC Malaysia in Penang is hiring a Data Entry Processor for a 1-year contract. The role handles daily data input of customer requests, verifies document completeness, and ensures proper authorization before processing. You will address processing status inquiries and escalate exceptions when needed.

The ideal candidate holds a degree in any discipline, is self-motivated, able to work in a team, and performs well under pressure while maintaining accuracy and compliance with policies.