Automotive Training Lead: Product Knowledge for Dealers

Proton; Subang Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

Proton invites applications for a Training Specialist to design and deliver programs that boost dealership staff knowledge and sales capabilities. You will craft engaging materials and use LMS tools to measure progress, ensuring content stays current with product updates and tech advances.

Ideal candidates have 3+ years in automotive training or related roles, strong presentation and communication skills, and proficiency in MS Office and e-learning platforms.

Qualifications

• Bachelor's degree in any discipline; automotive field is a plus.
• At least 3 years of relevant experience in automotive training or related roles.
• Strong understanding of automotive products, vehicle technologies and industry trends.
• Ability to develop and deliver engaging training programmes for different audiences.
• Strong presentation and communication skills, with the ability to explain technical information clearly.
• Proficiency in Microsoft Office, e-learning platforms and LMS.
• Ability to analyse training results and recommend practical improvements.
• Good planning and organisational skills, with the ability to coordinate multiple training activities and meet deadlines.

Responsibilities

• Develop and deliver training on new and existing automotive products to strengthen dealership staff’s product knowledge and sales capabilities.
• Equip sales advisors with effective selling techniques, including explaining product benefits and addressing customer questions and objections.
• Identify dealership training needs and tailor programmes to address knowledge and performance gaps.
• Create engaging training materials, including presentations, manuals, digital resources and practical activities.
• Keep training content current with product updates, competitor offerings and developments in automotive technology.
• Assess participants’ understanding through quizzes, practical exercises and evaluations, and provide feedback to support improvement.
• Monitor training participation and results through the Learning Management System (LMS), and prepare reports with recommendations to improve training effectiveness.
• Collaborate with Product, Marketing and Sales teams to ensure training supports business objectives.

Skills

Training delivery

Product knowledge

Presentation skills

LMS proficiency

E-learning platforms

Analytical skills

Planning & organizing

Communication

Education

Bachelor's degree in any discipline

Automotive-related field (advantage)

Tools

Microsoft Office

Learning Management Systems (LMS)

Authoring tools

Job description

Proton invites applications for a Training Specialist to design and deliver programs that boost dealership staff knowledge and sales capabilities. You will craft engaging materials and use LMS tools to measure progress, ensuring content stays current with product updates and tech advances.

Ideal candidates have 3+ years in automotive training or related roles, strong presentation and communication skills, and proficiency in MS Office and e-learning platforms.