Automotive Service Operations Manager

KM MOBIL SDN. BHD.; Bintulu; On-site; MYR 42,000 - 68,000; Full time

Job summary

KM MOBIL SDN. BHD. is seeking an experienced Workshop Manager to oversee daily workshop and service operations in Malaysia. You will supervise service advisors and technicians to ensure quality repairs and on-time vehicle delivery.

The role requires strong leadership, excellent communication, and the ability to work independently; Isuzu or commercial-vehicle experience is a plus. This position focuses on maintaining Isuzu service standards and coordinating with parts and warranty teams.

Qualifications

• Experience in automotive service or workshop management.
• Good leadership and communication skills.
• Responsible, organised, and able to work independently.
• Isuzu or commercial vehicle experience is an advantage.

Responsibilities

• Manage daily workshop and service operations.
• Supervise service advisors and technicians.
• Ensure quality repairs and timely vehicle delivery.
• Handle customer complaints and enquiries.
• Monitor workshop performance and achieve service targets.
• Coordinate with the parts and warranty departments.
• Ensure compliance with Isuzu service standards.

Skills

Leadership

Communication

Independent work

Isuzu experience

Job description

KM MOBIL SDN. BHD. is seeking an experienced Workshop Manager to oversee daily workshop and service operations in Malaysia. You will supervise service advisors and technicians to ensure quality repairs and on-time vehicle delivery.

The role requires strong leadership, excellent communication, and the ability to work independently; Isuzu or commercial-vehicle experience is a plus. This position focuses on maintaining Isuzu service standards and coordinating with parts and warranty teams.