Attraction Site Operations Lead

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD. is seeking an Attraction Site Manager for Sunway Lagoon to oversee daily operations, ensure guest satisfaction, and drive key performance metrics.

The role emphasizes leadership, safety compliance, and collaboration with cross-functional teams to optimize profitability and guest experience. The ideal candidate will have a Degree in Business Management or related field, 3+ years of retail management, and proven leadership and communication skills.

Qualifications

• Degree in Business Management or related field.
• 3+ years of retail management experience.
• Proven leadership abilities and excellent interpersonal skills.
• Exceptional time management and organizational capabilities.
• Excellent written and verbal communication skills.

Responsibilities

• Plan, establish, and oversee daily site operations for Sunway Lagoon.
• Coordinate permits, manpower, shifts, and team performance.
• Oversee site safety, regulatory compliance, and company policies.
• Handle guest concerns and partner feedback with effective problem-solving.
• Track and report site performance, revenue, and key metrics.
• Drive profitability by managing revenue, conversion, ATV, and labor costs.
• Support hiring, training, and development of team members.
• Collaborate with Marketing, HR, Finance, IT, Supply Chain, and Inventory.

Skills

Leadership

Interpersonal skills

Time management

Organizational skills

Communication

Education

Degree in Business Management or related field

Job description

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD. is seeking an Attraction Site Manager for Sunway Lagoon to oversee daily operations, ensure guest satisfaction, and drive key performance metrics.

The role emphasizes leadership, safety compliance, and collaboration with cross-functional teams to optimize profitability and guest experience. The ideal candidate will have a Degree in Business Management or related field, 3+ years of retail management, and proven leadership and communication skills.