Associate, Technical Sales (Cloud)

Convergys; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix, a global technology and services leader, seeks an Associate, Technical Sales (Cloud) in Kuala Lumpur to generate new business and grow existing accounts. The role requires deep product knowledge to deliver technical solutions, conduct client meetings, and provide pre-sales support and training.

The successful candidate will leverage cloud expertise to understand customer needs, present relevant cloud solutions, and build strong relationships with stakeholders while maintaining high

Qualifications

• Must have cloud experience in a technical sales, pre-sales or solution consulting environment.
• Cloud certifications (e.g., GCP, Azure, AWS) are a plus.
• Strong written and verbal communication and presentation skills.
• Professional and confident in building relationships with customers and stakeholders.

Responsibilities

• Attend customer meetings and conduct sales presentations to understand client needs and demonstrate relevant products and services.
• Support pre-sales activities and provide technical expertise throughout the sales process.
• Assist partners in resolving technical roadblocks and provide guidance on technical solutions.
• Prepare and deliver technical proposals and presentations to support sales opportunities.
• Identify customer needs and recommend competitive solutions aligned with their business requirements.
• Advise customers and sales teams on the technical aspects of products and services.
• Conduct training sessions to help clients better understand and utilise the products.
• Follow up on sales opportunities and enquiries to maintain engagement and build strong customer relationships.
• Collaborate with internal and external stakeholders and build relationships with decision-makers at different levels.

Skills

Cloud experience

Pre-sales

Solution consulting

Communication

Presentation

Microsoft Office

Job description

Job Title: Associate, Technical Sales (Cloud)

Job Description The Associate, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within assigned territories. This position assesses customer needs, provides technical solutions, and fosters strong relationships to promote sales opportunities while resolving customer issues and delivering training. Ultimately, he/she/they leverages deep product knowledge to enhance customer satisfaction and support overall sales objectives.

Job Responsibilities

• Attend customer meetings and conduct sales presentations to understand client needs and demonstrate relevant products and services.
• Support pre-sales activities and provide technical expertise throughout the sales process.
• Assist partners in resolving technical roadblocks and provide guidance on technical solutions.
• Prepare and deliver technical proposals and presentations to support sales opportunities.
• Identify customer needs and recommend competitive solutions aligned with their business requirements.
• Advise customers and sales teams on the technical aspects of products and services.
• Conduct training sessions to help clients better understand and utilise the products.
• Follow up on sales opportunities and enquiries to maintain engagement and build strong customer relationships.
• Collaborate with internal and external stakeholders and build relationships with decision-makers at different levels.

Requirements

• Must have cloud experience, preferably in a technical sales, pre-sales or solution consulting environment.
• Cloud certifications are good to have, such as GCP, Azure or AWS.
• Strong communication and presentation skills, both written and verbal.
• Professional and confident in building relationships with customers and stakeholders.
• Strong attention to detail and problem-solving skills.
• Self-starter with a strong sense of urgency and ability to work under pressure.
• Able to multi-task, prioritise and meet deadlines.
• Proficient in Microsoft Office.

Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara Language Requirements: English Time Type: Full time

Mission

Hi, we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.