Specialist, Technical Sales (Solution Area Specialist ANZ Eng Speaker))

Convergys; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix is seeking a Specialist, Technical Sales to generate new business and grow existing accounts within the Asia Pacific region. The role involves assessing customer needs, delivering technical solutions, and providing training to customers while fostering strong relationships to drive sales growth.

Responsibilities include attending customer meetings, delivering technical proposals, and collaborating with sales teams to align product features with business goals.

Qualifications

• Bachelor's Degree in a related field is preferred.
• 2–4 years of relevant experience in Technical Sales, Sales Engineering, Business Development, or related field.

Responsibilities

• Attend customer meetings and conduct sales presentations to showcase products and services.
• Generate new business opportunities and drive revenue growth within the assigned territory.
• Provide technical expertise to support sales objectives and address customer inquiries; prepare technical proposals and presentations.
• Conduct training sessions to enhance customer understanding and effective use of products and services.
• Gather and communicate customer feedback to internal teams for product improvement.

Skills

English (Required)

Education

Bachelor's Degree in a related field

Job description

Job Title

Specialist, Technical Sales (Solution Area Specialist ANZ Eng Speaker))

Job Description

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering strong customer relationships to enhance sales opportunities. The role also involves delivering technical training and communicating customer feedback to support continuous product and service improvements.

Sales & Business Development

Attend customer meetings and conduct sales presentations to showcase products and services. Generate new business opportunities and drive revenue growth within the assigned territory. Follow up consistently on sales opportunities and customer inquiries to ensure satisfaction and successful outcomes. Build and maintain relationships with key decision-makers and stakeholders at various organizational levels.

Technical Sales Support

Provide technical expertise to support sales objectives and address customer inquiries. Prepare and deliver moderately complex technical proposals and presentations. Advise customers and sales teams on technical product features and solutions that align with business goals. Identify and analyze customer requirements to develop competitive and effective solutions.

Customer Training & Relationship Management

Conduct training sessions to enhance customer understanding and effective use of products and services. Resolve customer issues by providing appropriate technical guidance and support. Foster long-term customer relationships to strengthen engagement and retention.

Product & Service Improvement

Gather and communicate customer feedback to relevant internal teams. Support continuous improvement initiatives by identifying trends, challenges, and opportunities for product enhancement.

Qualifications

Education Bachelor's Degree in a related field from an accredited four-year college or university preferred. Experience 2–4 years of relevant experience in Technical Sales, Sales Engineering, Business Development, or a related field preferred.

Location

Location: MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements

Language Requirements: English (Required)

Time Type

Time Type: Full time2026-09-01

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

EEO

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.