Associate Specialist, End User Computing

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur is seeking an Associate Specialist, End User Computing to oversee IT assets and the full lifecycle from receipt to disposal. You will coordinate with Procurement, Finance, Legal, and vendors to ensure compliant terms and timely purchases.

Regular asset audits, policy development, and monthly reporting on assets, procurement status, and budget utilization are key. The role is based in a fast-growing environment requiring disciplined, professional handling of

Qualifications

• 5+ years of relevant experience in IT Asset Control, IT Operations, or IT Helpdesk.
• Strong reporting and presentation skills.
• Knowledge of regulations and standards related to IT operations.

Responsibilities

• Manage IT assets and update inventory records to ensure accuracy.
• Oversee full lifecycle of IT assets from receipt to disposal including tagging, deployment, transfer and write-offs.
• Conduct regular asset audits and implement corrective actions.
• Coordinate purchases with Tech division and Procurement, tracking delivery status and contracts.
• Plan IT CAPEX and OPEX including budgeting and forecasting.
• Manage user access, onboarding, resignations, and housekeeping of access rights.
• Document policies, asset records, forms, and guidelines; prepare regular asset/procurement reports.

Skills

IT asset management

Inventory management

Procurement coordination

Budget forecasting

Problem-solving

Education

Bachelor’s degree in computer science/IT or related field

Job description

# Associate Specialist, *End User Computing*NEWKuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* Manage IT assets and update inventory, ensuring all records are current and aligned.* Manage the full lifecycle of IT assets, including receiving, tagging, deployment, transfer, replacement, write-off, disposal, and donation.* Manage and conduct inventory stock count, write-off, disposal, and donation related tasks.* Process purchase requests and purchase orders with Tech division and work closely with Procurement team. Track and follow up on delivery status.* Manage technology-related purchases including hardware, software, licenses, subscriptions, maintenance, and professional services.* Work closely with Procurement, Finance, Legal, and vendors on purchasing, commercial terms, and technology-related agreements.* Track IT contracts, subscriptions, warranties, renewal dates, and related obligations.* Plan and manage IT CAPEX (Capital Expenditures) and OPEX (Operational Expenditures), including budget tracking and forecasting.* Manage user ID access, ensuring updates for new joiners and resigned staff, and perform housekeeping as needed.* Conduct regular system and asset audits to identify issues and implement corrective actions.* Develop and maintain policies and procedures related to IT operations, asset management, procurement, and access management.* Document all IT-related information, including IT asset records, new joiner forms, resigned staff forms, policies, agreements, and guidelines.* Prepare regular reports on IT assets, inventory, procurement status, budget utilization, and contract/license renewals.#### Requirements* Bachelor’s degree in computer science, Information Technology, or related field.* 5+ years of relevant experience in IT Asset Control, IT Operations, or IT Helpdesk.* Organized skills in managing all IT inventory, access control, IT assets, and IT stock count.* Strong problem-solving skills, with the ability to proactively identify and address IT issues.* Excellent reporting and presentation skills.* Knowledge of relevant regulations and standards related to IT operations.* Ability to operate in high-pressure situations and successfully handle multiple competing priorities.* High level of discipline while displaying flexibility and professionalism.* Willingness to work in a fast-paced and growing business environment.* Talent development and excellent analytical and problem-solving skills.