Specialist, IT Infra

TNG Digital Sdn Bhd; Kuala Lumpur; Presencial; MYR 70.000 - 110.000; Jornada completa

Descripción de la vacante

TNG Digital Sdn Bhd in Kuala Lumpur is seeking a Specialist, IT Infrastructure to support and maintain the organization’s servers, storage, networking, and other hardware systems.

You will implement strategies to improve infrastructure, collaborate with other teams, manage NAC deployments such as Aruba ClearPass, monitor network performance, and work with vendors for procurement and troubleshooting. 3–5 years experience and CCNA/CompTIA Network+ are a plus.

Formación

• 3–5 years of relevant IT infrastructure and networking experience.
• Strong understanding of network and infrastructure security fundamentals.
• Hands-on experience with network protocols (TCP/IP, BGP, OSPF) and vendor gear.

Responsabilidades

• Support and maintain organization’s infrastructure including servers, storage, networking, and hardware.
• Assist in implementing strategies to enhance infrastructure per business needs.
• Collaborate with departments to meet infrastructure requirements and deliver timely support.
• Provide hands-on setup, configuration, and maintenance of network infrastructure (routers, switches, firewalls, wireless APs).
• Deploy and manage NAC solutions such as Aruba ClearPass or equivalents.
• Monitor network performance, troubleshoot, and minimize downtime.
• Maintain documentation of network configurations and procedures.
• Coordinate with vendors for procurement and advanced troubleshooting, including cloud networking (AWS/Azure/GCP).

Conocimientos

TCP/IP

BGP

OSPF

NAC setup

Aruba ClearPass

Cloud networking

AWS

Azure

GCP

SolarWinds

Nagios

Cisco

FortiGate

H3C

Zscaler

CCNA

CompTIA Network+

Educación

Bachelor’s degree in Computer Science or IT

Herramientas

Cisco equipment

FortiGate

H3C devices

Zscaler

Descripción del empleo

# Specialist, *IT Infra*Kuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* Support and maintain the organization’s infrastructure, including servers, storage, networking, and other hardware systems.* Assist in implementing strategies to maintain and enhance infrastructure in line with business needs.* Collaborate with other departments to understand infrastructure and networking requirements, ensuring timely support and delivery.* Provide hands-on support in setting up, configuring, and maintaining network infrastructure (routers, switches, firewalls, wireless access points).* Deploy and manage Network Access Control (NAC) solutions such as Aruba ClearPass or similar platforms.* Assist in evaluating and recommending new hardware, software, and networking solutions.* Monitor and troubleshoot network-related issues, identifying root causes and providing timely solutions to minimize downtime.* Maintain and update network security measures, including firewalls, VPNs, IDS/IPS/NDR systems.* Monitor network performance, identify bottlenecks, and assist in implementing improvements.* Keep accurate documentation of network configurations, policies, and procedures.* Work with senior team members and external vendors for equipment procurement and advanced troubleshooting.* Support cloud network configurations and troubleshooting (AWS, Azure, or GCP) where applicable.* Maintain thorough documentation of network configurations, policies, and procedures for future reference and compliance needs.* Liaise with and coordinate external vendors for support and equipment procurement related to networking infrastructure.#### Requirements* Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent hands-on experience).* 3–5 years of relevant experience in IT infrastructure and networking.* Strong understanding of network and infrastructure security fundamentals.* Hands-on experience with network protocols (TCP/IP, BGP, OSPF, etc.) and equipment from vendors such as Cisco, FortiGate, H3C, and Zscaler.* Experience in NAC setup and administration (e.g., Aruba ClearPass or equivalent) is required.* Added advantage: prior experience in cloud networking (AWS, Azure, or GCP).* Familiarity with network monitoring tools (e.g., SolarWinds, Nagios) and wireless network troubleshooting.* Strong problem-solving skills with the ability to work under pressure and manage multiple tasks.* Good communication skills and ability to work as part of a team.* Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.