Senior Specialist, Infrastructure

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

TNG Digital Sdn Bhd is seeking a Senior Specialist, Infrastructure in Kuala Lumpur to lead the organization’s core infrastructure, including servers, storage, and networking. You will set strategy, oversee security, and drive initiatives to ensure high availability and performance across all systems.

You will manage a team of infrastructure professionals, evaluate new hardware and software, and maintain tight collaboration with other departments.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7+ years of IT operations experience with at least 3 years in a leadership role.
• Strong understanding of security in network and infrastructure domains.
• CCNA or equivalent certs are a strong plus (CCIE etc. advantageous).
• Proficiency in network protocols (TCP/IP, BGP, OSPF).
• Hands-on experience with network monitoring tools (SolarWinds, Nagios).
• Familiarity with network security practices (firewalls, VPN).
• Willingness to work in a fast-paced, high-pressure environment.

Responsibilities

• Manage and oversee the organization's infrastructure including servers, storage, and networking.
• Develop and implement strategies to maintain and enhance infrastructure.
• Lead and manage a team of infrastructure professionals.
• Evaluate new hardware and software solutions and make adoption recommendations.
• Develop and maintain infrastructure security policies and ensure regulatory compliance.
• Monitor infrastructure performance and address issues to minimize downtime.
• Develop and manage the infrastructure budget and coordinate vendor relations.
• Collaborate with departments to meet networking requirements and provide technical support.
• Maintain documentation of configurations, policies, and procedures.

Skills

Leadership

Networking

Security

Technical depth

Education

Bachelor's degree in CS/IT or related

Tools

SolarWinds

Nagios

Cisco/CISCO FortiGate

H3C

Job description

# Senior Specialist, *Infrastructure*Kuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* Manage and oversee the organization's infrastructure, including servers, storage, networking, and other hardware systems* Develop and implement strategies for maintaining and enhancing the infrastructure to meet the needs of the organization* Work closely with other departments to understand their infrastructure needs and ensure that those needs are met.* Lead and manage a team of infrastructure professionals, providing guidance and direction to ensure that the team is performing at a high level.* Evaluate new hardware and software solutions and make recommendations for adoption.* Develop and maintain policies and procedures related to infrastructure management and security. Ensure that all infrastructure systems are secure and compliant with relevant regulations and standards. Monitor infrastructure performance and proactively address any issues to minimize downtime.* Develop and manage the infrastructure budget, ensuring that spending is within budget and aligned with organizational priorities.* Network management, design, configure, and maintain network infrastructure, including routers, switches, firewalls, and wireless networks to ensure optimal performance and reliability.* To troubleshoot, identify, diagnose, and resolve network-related issues and outages, providing solutions in a timely manner to minimize downtime.* Ensure network security measures, security compliance, including firewalls, VPN, and IDS/IPS/NDR systems, are consistently updated and managed.* Implement proper network routing in ensuring all internal threats are monitored and timely prevented.* Monitor network traffic to identify bottlenecks, vulnerabilities, and areas of improvement, and implement necessary adjustments to enhance efficiency.* Performance optimization by maintain and enhance network performance through ongoing analysis, upgrades, and changes to the system as necessary.* Collaborate and work closely with other departments to understand networking requirements and provide technical support for various IT projects.* Maintain thorough documentation of network configurations, policies, and procedures for future reference and compliance needs.* Liaise with and coordinate external vendors for support and equipment procurement related to networking infrastructure.#### Requirements* Bachelor's degree in Computer Science, Information Technology, or related field.* 7+ years of experience in IT operations, with at least 3 years in a leadership role.* Strong understanding of security in the domain of network and infrastructure.* Strong technical skills in hardware and software systems, networking, and other IT technologies.* Excellent leadership and management abilities, with experience leading teams of IT professionals.* Strong problem-solving skills, with the ability to proactively identify and address IT issues.* Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.* Knowledge of relevant regulations and standards related to network, infrastructure and security.* Ability to operate in extreme high pressure situations, successfully handle multiple competing priorities* Possess a high level of discipline while displaying a high degree of flexibility and professionalism.* Must be willing to work in a fast paced and growing business and ability to operate in extreme high pressure situations, successfully handle multiple competing priorities.* Team leadership, talent development and excellent analytical and problem-solving skills.* CCNA related certification is a strong plus. Other certifications like CompTIA Network+, Cisco Certified Internetwork Expert (CCIE), or equivalent are advantageous.* Proficiency in network protocols (TCP/IP, BGP, OSPF, etc.)* Experience with network hardware such as Cisco, FortiGate, H3C and other Zscaler products* Hands-on experience with network monitoring tools and technologies (e.g., SolarWinds, Nagios)* Familiarity with network security practices (firewalls, VPN, etc.)* Knowledge of wireless network management and troubleshooting