Associate, Sales Development (Vietnamese)

cnx; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

cnx is seeking an Associate, Sales Development (Vietnamese) in Kuala Lumpur. You will drive customer engagement, demonstrate product value, and target renewals and upsell opportunities while maintaining accurate CRM records and forecasts.

The role focuses on outbound sales across a dedicated territory. English and Vietnamese language requirements apply, with full-time work at our Kuala Lumpur location.

Qualifications

• Experience in sales or account management is preferred.
• Ability to manage a high volume of outbound contacts via phone and email.
• Strong product knowledge and the ability to articulate value to customers.

Responsibilities

• Demonstrate product value and drive renewals and upsell opportunities.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Maintain CRM with customer data and interactions.
• Collaborate with team and Sales Manager to deliver a professional customer experience.
• Manage high volume of outbound customer contacts and drive revenue.

Skills

Sales

Customer engagement

Forecasting

CRM proficiency

Tools

Salesforce

Email outreach

Job description

Job Title:

Associate, Sales Development (Vietnamese)

Job Description

• The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

English (Required), Vietnamese (Required)

Time Type:

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