Associate OTC

ACCA Careers; Selangor; On-site; MYR 40,000 - 70,000; Full time

Job summary

ACCA Careers is seeking an Associate, OTC in Malaysia to support divisions and entities in gaining a deep understanding of regional requirements. The role focuses on AR collection, customer onboarding, and data governance within an SSC environment.

You will liaise with customers, commercial teams, and internal stakeholders to ensure timely collections and accurate master data, with a strong emphasis on process improvement. Residency in Malaysia is required.

Qualifications

• BA degree in Business or Accounting or equivalents.
• 2–3 years of credit experience including all aspects of credit management.
• Knowledge of OTC processes and SSC environment preferred.
• Experience with 3rd party outsource providers is an advantage.

Responsibilities

• Liaise with customers for prompt collection of due AR balances.
• Coordinate with commercial team to resolve collection issues and on-hold orders.
• Review and approve new customer creation and master data changes.
• Release orders on-hold due to credit limits or overdue AR and review AR aging reports.
• Prepare and submit AR reports and DSO reports to Shared Services Hub.

Skills

Credit management

Attention to detail

Interpersonal skills

English communication

Education

BA degree in Business or Accounting

Tools

Excel

Word

PowerPoint

Job description

The Associate, OTC will support divisions, legal entities and countries as assigned to gain, over time, a deep understanding of the various business divisions, and the unique attributes of the legal entity, regulatory, and in-country requirements associated with the region.

Main Responsibilities

• Liaise with customers for prompt collection of due AR balances.
• Liaise with commercial team to resolve issues relating to collection, and on-hold orders.
• Knock collection again AR balance.
• Denied Party Screening of new customers and quarterly for all customers & banks.
• Review and approve new customer creation.
• Review and approve customer master data maintenance.
• Review and approve customer master data change audit trail.
• Review and release customer orders that are on-hold due exceeding of credit .limit or overdue AR.
• Review AR aging reports for escalation if necessary.
• Validate customer rebate calculations.
• Quarterly collection forecast to corporate treasury.
• Submit AR reports to corporate.

Month-end Activities

• Calculation of AR reverse as per policies.
• Generate and send Statement of Accounts to customers.
• Prepare and furnish to business units DSO report, AR aging report, and overdue AR report.
• Compile detailed AR reports for Shared Services Hub
• Perform AR reconciliation.
• Attend AR review meeting with business units.

Experience/Background

• BA degree in Business or Accounting.
• 2-3 years of credit experience inclusive of all aspects of credit management.
• Knowledge and understanding of overall OTC processes.
• Prior recent experience working in a captive SSC environment preferred.
• Experience with 3rd party outsource providers an advantage.
• Strong ability to interact with internal and external parties at various levels.
• Attentive to detail with a propensity for continuous improvement.
• Reasonable skill level in Excel, Word, Powerpoint.
• Excellent English language skills.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.