OTC Collection Specialist

ACCA Careers; Kampung Malaysia Tambahan; On-site; MYR 42,000 - 65,000; Full time

Benefits offered by this job

Permanent position

Growth opportunities

Job summary

Michael Page International (Malaysia) Sdn Bhd in Kuala Lumpur is seeking an OTC Collection Specialist to manage accounts receivable, monitor collections, and resolve payment discrepancies with clients. The role requires strong Excel and accounting software skills, good communication, and the ability to work independently or in a team.

This permanent position offers growth opportunities within a busy finance environment, with a focus on accuracy, timely reporting, and adherence to regulatory

Qualifications

• Relevant experience in accounts receivable or collections within the business services industry.
• Strong analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and negotiation abilities.
• A detail-oriented and organised approach to managing tasks.
• Ability to work independently and as part of a team in a busy environment.

Responsibilities

• Monitor and manage accounts receivable to ensure timely collection of payments.
• Communicate with clients to resolve payment discrepancies and disputes.
• Prepare and maintain accurate records of collection activities and outstanding balances.
• Collaborate with internal teams to address and resolve billing issues.
• Provide regular updates and reports on collection progress to relevant stakeholders.
• Ensure compliance with company policies and relevant financial regulations.
• Identify and elevate high-risk accounts to management for further action.
• Assist in process improvement initiatives to enhance collection efficiency.

Skills

Analytical skills

Negotiation skills

Communication skills

Teamwork

Tools

Microsoft Excel

Accounting software

Job description

The role of an OTC Collection Specialist in Kuala Lumpur involves managing and monitoring accounts receivable processes to ensure timely collection of outstanding payments. This position is within the business services industry, focusing on accounting and finance functions.

Description

• Monitor and manage accounts receivable to ensure timely collection of payments.
• Communicate with clients to resolve payment discrepancies and disputes.
• Prepare and maintain accurate records of collection activities and outstanding balances.
• Collaborate with internal teams to address and resolve billing issues.
• Provide regular updates and reports on collection progress to relevant stakeholders.
• Ensure compliance with company policies and relevant financial regulations.
• Identify and elevate high-risk accounts to management for further action.
• Assist in process improvement initiatives to enhance collection efficiency.

Profile

A Successful OTC Collection Specialist Should Have

• Relevant experience in accounts receivable or collections within the business services industry.
• Strong analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and negotiation abilities.
• A detail-oriented and organised approach to managing tasks.
• Ability to work independently and as part of a team in a busy environment.

Job Offer

• Permanent position with opportunities for professional growth.

Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No.914741-W.