Associate Manager, Revenue Analytics & Insights

ZALORA Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

ZALORA Group seeks an Associate Manager for Revenue Analytics to own the analytical framework that powers the Revenue Office. You will set KPIs, standardise definitions, and build dashboards that translate data into actionable decisions across pricing, campaigns, and CRM.

You will lead cross-functional projects, analyse customer behaviour, and help optimise revenue and profitability while aligning merchandising strategy with campaign execution.

Qualifications

• 6+ years of relevant experience in e-commerce, business analytics, or project management.
• Strong analytical thinking with ability to translate data into actionable insights.
• Experience leading cross-functional projects across multiple teams.

Responsibilities

• Standardise and govern KPI definitions across Revenue Office and maintain a single source of truth.
• Set sales and profitability targets and build real-time dashboards for monitoring.
• Analyse customer behaviour and segments to drive voucher strategy and segmentation.
• Evaluate revenue–profit trade-offs across promotions and CRM initiatives.

Skills

Analytical thinking

Project management

Cross-functional collaboration

AI tools

Communication

E-commerce analytics

Education

Bachelor's degree

Tools

Looker

AI tools (Claude, Gemini, ChatGPT)

Job description

ZALORA Group seeks an Associate Manager for Revenue Analytics to own the analytical framework that powers the Revenue Office. You will set KPIs, standardise definitions, and build dashboards that translate data into actionable decisions across pricing, campaigns, and CRM.

You will lead cross-functional projects, analyse customer behaviour, and help optimise revenue and profitability while aligning merchandising strategy with campaign execution.