Assistant Supervisor, Operations Support Service (Pavilion KL)

Kuala Lumpur Pavilion Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Job summary

Kuala Lumpur Pavilion Sdn Bhd is seeking an Assistant Supervisor for Operations Support Service at Pavilion Kuala Lumpur. The role involves supervising daily maintenance activities, coordinating OSS team deployment, and ensuring safety standards are met across mall premises.

Responsibilities include routine inspections, minor repairs, managing maintenance requests from tenants and management, and liaising with vendors for specialised works.

Qualifications

• Supervisory leadership and people management.
• Effective communication with tenants and team members.
• Strong problem-solving and decision-making abilities.
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Supervise daily maintenance activities and the deployment of the OSS team.
• Conduct routine inspections of mall premises and identify defects or safety concerns.
• Carry out and oversee minor repairs involving plumbing, electrical systems, lighting, fixtures and furniture.
• Respond promptly to maintenance requests from tenants and mall management.
• Coordinate and monitor vendors or contractors for specialised repair works.
• Maintain records of completed works and report major or recurring issues to management.
• Ensure tools, equipment and work areas are properly maintained and comply with safety requirements.
• Provide support during breakdowns, emergencies and operational incidents.

Skills

Supervisory

Communication

Problem-solving

Education

SPM or Certificate/Diploma

Job description

Assistant Supervisor, Operations Support Service (Pavilion KL)

Supervise daily maintenance activities and the deployment of the OSS team.

Conduct routine inspections of mall premises and identify defects or safety concerns.

Carry out and oversee minor repairs involving plumbing, electrical systems, lighting, fixtures and furniture.

Respond promptly to maintenance requests from tenants and mall management.

Coordinate and monitor vendors or contractors for specialised repair works.

Maintain records of completed works and report major or recurring issues to management.

Ensure tools, equipment and work areas are properly maintained and comply with safety requirements.

Provide support during breakdowns, emergencies and operational incidents.

Qualifications

Minimum SPM or Certificate/Diploma in a relevant technical field.

At least one year of experience in building maintenance, facilities management or a related field.

Basic knowledge of electrical, plumbing and general repair works.

Good supervisory, communication and problem-solving skills.

Able to handle tools, equipment and materials.

Willing to work shifts, weekends and public holidays.

Pavilion Kuala Lumpur is an award-winning, world-class mixed-use urban development located in the heart of Bukit Bintang, the shopping paradise of Malaysia. Opened to visitors on 20 September 2007, Pavilion Kuala Lumpur blends the best of the international and local retail world and is positioned as the ‘Defining authority in fashion, food and urban leisure’.

Pavilion Kuala Lumpur is an award-winning, world-class mixed-use urban development located in the heart of Bukit Bintang, the shopping paradise of Malaysia. Opened to visitors on 20 September 2007, Pavilion Kuala Lumpur blends the best of the international and local retail world and is positioned as the ‘Defining authority in fashion, food and urban leisure’.