ASSISTANT MANAGER, HUMAN RESOURCES (PAVILION DAMANSARA HEIGHTS MALL)

Kuala Lumpur Pavilion Sdn Bhd; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Job summary

The Pavilion Kuala Lumpur is seeking an experienced Assistant Manager, Human Resources to support full HR functions in a fast-paced retail environment. You will oversee staffing, induction, payroll, benefits, and HRIS processes, ensuring compliance with the Malaysian Employment Act and local laws, while fostering a positive workplace culture.

Collaborate with line managers on recruitment, training, and employee relations, maintaining accurate records and contributing to ongoing HR improvements.

Qualifications

• Degree or Diploma in Human Resources Management, or an equivalent combination of education and experience.
• Minimum of 5 years of relevant HR working experience.
• Strong knowledge of the Malaysian Employment Act, local labour laws, and industrial relations procedures.
• Excellent written and spoken communication skills in English and Bahasa Malaysia.
• Proven experience implementing HR systems and operational procedures.
• Strong hands-on experience across full-cycle recruitment.
• Independent problem-solver with discretion on confidential matters.
• Well-organized with time-management and multitasking in a fast-paced environment.

Responsibilities

• Support HR planning and staffing across the full HR function.
• Manage full-cycle staffing from recruitment to onboarding.
• Conduct induction and orientation for new employees.
• Ensure HR policies are communicated and inquiries answered promptly.
• Advise management on employee relations issues and disciplinary matters.
• Plan and organise employee engagement activities.
• Coordinate training needs with Line Managers and providers.
• Maintain up-to-date training records and HRIS data.
• Oversee performance management processes.
• Process payroll monthly and manage benefits programs.
• Maintain employee records and statutory reporting.
• Assist with workforce statistics for audits and compliance.

Skills

Staffing

Onboarding

Employee Relations

Training & Development

Payroll

HRIS

Recruitment

Confidentiality

Time Management

Education

Degree/Diploma in HR

Tools

HRIS

Job description

ASSISTANT MANAGER, HUMAN RESOURCES (PAVILION DAMANSARA HEIGHTS MALL)

The Assistant Manager, Human Resources will support the department across the following core HR functions:

Key responsibilities

Human Resources Planning & Staffing

Manage the full-cycle staffing process from recruitment to onboarding

Conduct induction and orientation programs for new employees

Employee Relations

Ensure all employees are informed of HR policies and procedures, responding promptly to related inquiries

Address employee grievances and provide guidance to foster a positive workplace culture

Advise management on resolving employee relations issues effectively

Manage disciplinary matters in compliance with company policy and legal standards

Plan and organise employee engagement and social activities

Training and Development

Consult with Line Managers and coordinate with training providers to address identified training needs

Maintain accurate, up-to-date employee training records

Oversee the implementation and consistency of the performance management process

Payroll and HR Administration

Process monthly payroll accurately and in a timely manner for all employees

Administer employee benefits programs, including health insurance, leave management, and statutory claims

Maintain accurate employee records in the Human Resource Information System (HRIS) and manage physical personnel files

Prepare benefit records and workforce statistics for statutory reporting, audits, and compliance requirements

Requirements:

Degree or Diploma in Human Resources Management, or an equivalent combination of education and experience

Minimum of 5 years of relevant HR working experience

Strong working knowledge of the Malaysian Employment Act, local labour laws, and industrial relations procedures

Excellent written and spoken communication skills in English and Bahasa Malaysia

Proven experience in implementing, maintaining, and enhancing HR systems and operational procedures

Strong hands-on experience across full-cycle recruitment

Independent problem-solver with sound judgment and a high level of discretion regarding confidential matters

Well-organized with strong time-management skills and the ability to multitask effectively in a fast-paced environment

Pavilion Kuala Lumpur is an award-winning, world-class mixed-use urban development located in the heart of Bukit Bintang, the shopping paradise of Malaysia. Opened to visitors on 20 September 2007, Pavilion Kuala Lumpur blends the best of the international and local retail world and is positioned as the ‘Defining authority in fashion, food and urban leisure’.

Pavilion Kuala Lumpur is an award-winning, world-class mixed-use urban development located in the heart of Bukit Bintang, the shopping paradise of Malaysia. Opened to visitors on 20 September 2007, Pavilion Kuala Lumpur blends the best of the international and local retail world and is positioned as the ‘Defining authority in fashion, food and urban leisure’.