Assistant Sales Marketing

QSR Brands (M) Holdings Bhd; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

QSR Brands (M) Holdings Bhd is seeking a detail-oriented Marketing & Campaign Administrator to support campaigns, events, POSM distribution and e-commerce order processing. You will liaise with internal teams, suppliers and restaurants, ensuring timely delivery and accurate records.

The role requires a Diploma in business/marketing, CRM or sales admin experience, and proficiency with Microsoft Office and Excel.

Qualifications

• Diploma in Business Administration, Marketing, Sales or related discipline.
• Experience in sales, customer relationship management or sales/marketing administration preferred.
• Basic understanding or experience with e-commerce platforms.
• Strong attention to detail with good organisational and follow-up skills.
• Ability to follow established procedures accurately.
• Good coordination and communication with internal teams and external parties.
• Proficient in Microsoft Office, particularly Excel.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• A proactive team player with a positive attitude and willingness to learn.

Responsibilities

• Marketing & Campaign Administration: provide administrative support for campaigns, promotions and events.
• POSM & Voucher Management: coordinate ordering, allocation, packing and distribution to restaurants.
• Monitor delivery schedules and maintain inventory and records.
• Assist in processing invoices and raise PRs in ERP systems.
• Process and monitor e-commerce orders submitted by Sales Representatives.
• Generate reports on POSM distribution, vouchers, orders and store updates.
• Support logistics and administrative requirements for marketing events.

Skills

Sales experience

CRM experience

Sales/Marketing administration

Microsoft Office

Excel skills

Education

Diploma in Business Administration, Marketing, Sales or related

Tools

Microsoft Office

Excel

Job description

In this role, you will work closely with internal marketing teams, sales representatives, suppliers, agencies, couriers and restaurants to ensure marketing materials, vouchers, e-commerce orders, invoices and related activities are processed accurately and delivered on time.

What You’ll Do

Marketing & Campaign Administration

Provide administrative support for marketing campaigns, promotions and events.

Prepare and maintain marketing documents, reports and tracking records.

Support business initiatives and special projects as assigned.

POSM & Voucher Management

Coordinate the ordering, allocation, packing and distribution of POSM materials and vouchers to restaurants.

Monitor delivery schedules and ensure timely receipt by restaurants.

Maintain accurate inventory and distribution records.

Follow up and resolve issues involving shortages, delays or delivery discrepancies.

Liaise with marketing teams to process invoices through the ESKER system.

Assist in raising Purchase Requisitions (PRs) in JDE for Non-PO suppliers.

Monitor invoice amounts and payment status.

Maintain accurate records for reporting and audit purposes.

Liaise with suppliers, printers, agencies and courier service providers.

Coordinate delivery schedules and logistics arrangements.

Track shipments and follow up to ensure successful delivery.

Assist in resolving service-related issues and maintaining supplier records.

E-Commerce Order Processing

Process and monitor e-commerce orders submitted by Sales Representatives.

Track order status and coordinate with relevant parties to ensure timely fulfilment.

Maintain order records and provide status updates.

Investigate and resolve order discrepancies where required.

Reporting & Event Support

Maintain store listings, operational databases and tracking reports.

Prepare consignment notes and store listings for courier deliveries.

Generate reports relating to POSM distribution, voucher utilisation, orders and store updates.

Support logistics and administrative requirements for marketing events and promotional activities.

What We’re Looking For

Diploma in Business Administration, Marketing, Sales or a related discipline.

Experience in sales, customer relationship management or sales/marketing administration is preferred.

Basic understanding or experience with e-commerce platforms.

Strong attention to detail with good organisational and follow-up skills.

Able to follow established procedures and instructions accurately.

Good coordination and communication skills when dealing with internal teams and external parties.

Proficient in Microsoft Office, particularly Excel.

Able to manage multiple tasks and meet deadlines in a fast-paced environment.

A proactive team player with a positive attitude and willingness to learn.

QSR Brands is a local company, proudly owned and run by Malaysians. We operate 850 KFC restaurants in Malaysia, Singapore, Brunei, and Cambodia, as well as more than 500 Pizza Hut concept restaurants and delivery services in Malaysia and Singapore.

These businesses provide employment opportunities for over twenty thousand (20,000) employees across Malaysia, Singapore, Brunei, and Cambodia. In Malaysia, of the 17,000 employees, 80% are Muslims. We are also very proud to say that we have been a pioneer in the employment of individuals with disabilities in our industry.