Assistant Sales Manager, PF

RHB Bank Berhad; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Job summary

RHB Bank Berhad is seeking a results-driven sales and customer service professional in Kuala Lumpur to drive PF and PF-i product sales, while achieving personal targets and supporting group objectives. The role includes planning, proactive outreach, and cross-selling of additional banking products.

The candidate should have a degree or Diploma with sales experience, strong negotiation and interpersonal skills, and a proven ability to deliver excellent customer service in a fast-paced banking

Qualifications

• Bachelor Degree or Diploma (min CGPA 2.8).
• 1-2 years’ experience in sales and management.
• Highly motivated, winning attitude, self-initiated and able to work with minimal supervision.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service oriented.
• Demonstrate initiative, perseverance and passion in delivering results within fast paced environment.
• Ability to relate and connect to local community.
• Good written and verbal communication skills (local knowledge and dialect is a plus).
• Basic understanding of sales operation & banking products.
• Basic computer skills.

Responsibilities

• Solicit and promote sales of PF & PF-i products and achieve individual targets.
• Prepare and execute sales plans for prospective customers.
• Cross-sell other retail banking products (ASB, Credit Cards, etc.).
• Ensure high standard of customer experience as per bank standards.
• Maintain sales centre or hub in line with quality and standards set by the Bank.

Skills

Sales skills

Negotiation

Interpersonal skills

Communication

Self-motivated

Customer service

Education

Bachelor Degree or Diploma

Job description

Sales

Solicit and promote sales of PF & PF-i products. Achieve individual sales targets and contribute towards to achievement of Group targets Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads Cross selling of other retail banking such as ASB, Credit Cards and etc.

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

Ensure compliance to the policies and procedures set by the Bank Protect the image and brand of the Bank

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree or Diploma - Any field (min CGPA 2.8).
• Minimum 1-2 years’ experience in sales and management.
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision.
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service oriented.
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment.
• Ability to relate and connect to local community.
• Good written and verbal communication skills (local knowledge and dialect is a plus).
• Basic understanding of sales operation & banking products.
• Basic computer skills.

Company Culture

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.