ASSISTANT RESTAURANT MANAGER l RESTAURANT SUPERVISOR (NON-HALAL)

TF SUCCESS SDN BHD; Penang; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Staff meals

Career progression opportunities

Training programs

Supportive team environment

Job summary

The Brew House in Penang seeks an experienced Assistant Restaurant Manager / Restaurant Supervisor (Non-Halal) to lead front-of-house operations and support daily restaurant performance. You will supervise staff, manage service standards, and coordinate with the kitchen to ensure smooth dining experiences.

We offer a full-time role with competitive compensation, ongoing training, and opportunities for career progression within our expanding hospitality team.

Qualifications

• Minimum 1–3 years in a restaurant supervisory or assistant manager role.
• Fluency in English is essential; additional languages are advantageous.
• Proficiency with restaurant management systems and POS software.
• Strong leadership and people management with excellent interpersonal skills.

Responsibilities

• Supervise front-of-house staff (servers, hosts, bartenders) and maintain service quality.
• Manage restaurant operations during shifts, including opening/closing procedures and cash handling.
• Ensure health, safety, hygiene, and company policy compliance at all times.
• Address guest concerns professionally; resolve issues to maintain satisfaction and loyalty.
• Train, mentor and develop staff to improve skills and performance.
• Coordinate with kitchen to streamline service flow and manage table turnover.

Skills

Leadership

People management

Communication skills

POS software

Food safety knowledge

Job description

ASSISTANT RESTAURANT MANAGER l RESTAURANT SUPERVISOR (NON-HALAL)

About the role We are seeking an Assistant Restaurant Manager / Restaurant Supervisor to join our dynamic hospitality team at THE BREW HOUSE in Penang. This is a full-time position offering an exciting opportunity to take on a leadership role within our non-halal restaurant operations. You will be instrumental in ensuring exceptional service delivery, maintaining operational excellence, and creating memorable dining experiences for our guests. This role sits at the heart of our restaurant operations, bridging management and front-of-house teams to drive success across all service standards.

Key responsibilities

Supervise and coordinate all front-of-house staff, including servers, hosts, and bartenders, ensuring professional conduct and consistent service quality

Manage restaurant operations during assigned shifts, including opening and closing procedures, cash handling, and inventory checks

Ensure compliance with health and safety regulations, hygiene standards, and company policies at all times

Address guest concerns and complaints professionally, resolving issues to maintain customer satisfaction and loyalty

Train, mentor, and develop restaurant staff to enhance their skills and performance

Monitor food and beverage service standards, ensuring plates are presented correctly and orders are delivered promptly

Maintain detailed records of daily operations, including sales figures, inventory levels, and incident reports

Collaborate with the kitchen team to coordinate service flow and manage table turnover efficiently

Manage reservations, seating arrangements, and dining room logistics to optimise guest experience

Assist with recruitment, scheduling, and rostering of staff members

Contribute to promotional activities and marketing initiatives to drive customer engagement and revenue

What we're looking for

Proven experience of 1-3 years in a restaurant supervisory or assistant manager role within the hospitality industry

Strong leadership and people management skills with the ability to motivate and develop team members

Excellent communication and interpersonal abilities, both written and verbal

Proficiency in restaurant management systems and point-of-sale (POS) software

In-depth knowledge of food and beverage service standards, menu items, and wine/spirits pairing

Outstanding customer service orientation with a commitment to excellence

Ability to work under pressure and manage multiple tasks simultaneously

Knowledge of health, safety, and hygiene regulations relevant to food service establishments

Problem-solving mindset with strong decision-making capabilities

Flexibility to work varied shifts, including evenings, weekends, and public holidays

Fluency in English is essential; additional language skills are advantageous

Certification in food safety or hospitality management is preferred but not essential

What we offer

Competitive salary package commensurate with experience and qualifications

Opportunities for career progression within our expanding hospitality organisation

Comprehensive training and development programmes to enhance your professional skills

A supportive and collaborative working environment with a talented team

Staff meals and other hospitality-related benefits

Flexible scheduling and work-life balance considerations where possible

Recognition and rewards for outstanding performance and dedication

Health and wellness support initiatives

About us THE BREW HOUSE is a dynamic hospitality business committed to delivering exceptional dining experiences in Penang. We specialise in non-halal restaurant operations and pride ourselves on maintaining the highest standards of service quality, food excellence, and customer satisfaction. Our team is dedicated to creating welcoming environments where guests can enjoy memorable meals and outstanding hospitality. We believe in investing in our people, fostering a culture of teamwork, professionalism, and continuous improvement. Our commitment to excellence and innovation has established us as a respected name in the local hospitality industry.