Assistant People and Culture Manager

Heinemann Asia Pacific Pte Ltd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Active feedback culture

Extensive onboarding

Employer-funded pension

Team events

Job summary

Heinemann Asia Pacific Pte Ltd in Malaysia is seeking an Assistant People and Culture Manager to drive learning and development and partner with business leaders on key People & Culture activities. You will build employee capability, enhance experience, and ensure effective HR operations across the organization.

Responsibilities include coordinating training, onboarding, employee relations advisory, engagement programs, and ensuring compliance with handbooks and governance while supporting

Qualifications

• Degree in Human Resources, Business Admin or related field.
• 6+ years in HR with L&D and HR Operations exposure.
• Experience coordinating or facilitating training programmes and employee development.

Responsibilities

• Coordinate and implement learning and development initiatives, onboarding, service excellence and capability-building programmes.
• Partner with people managers to identify training needs and develop internal or external programs.
• Conduct training, coaching, and field observations to reinforce standards and employee development.
• Manage end-to-end onboarding and offboarding processes for a positive employee experience.
• Act as trusted adviser for employee relations, including disciplinary issues and performance discussions.
• Plan and execute employee engagement activities to foster positive culture.
• Ensure adherence to Employee Handbook, Code of Conduct, Code of Ethics and regulatory requirements.
• Support People & Culture projects, digitalisation initiatives and continuous improvement.

Skills

People & Culture

Learning & Development

HR Operations

Stakeholder management

Communication

Education

Bachelor's degree in HR or related discipline

Tools

HR systems

Microsoft Office

Job description

We offer an exceptional shopping experience for travelers everywhere. In more than 340 duty- free shops around the globe, our customers will find a remarkable product range that fulfils and exceeds their every wish and expectation. We benefit not only from 140 years of retail experience, but also from the dedication and passion of our staff. From Hamburg to Sydney and beyond – they know how to keep customers happy and inspired with comprehensive product knowledge and extraordinary service. Join our team and discover what we can achieve together.

As a member of our family-owned business, you will support the development of our people and culture by driving learning and development initiatives while partnering with business leaders on key People & Culture activities. You will play an active role in building employee capability, enhancing employee experience, and ensuring the effective execution of HR operations across the organisation.

Assistant People and Culture Manager

Your new job includes

• Coordinate and implement learning and development initiatives, including onboarding, service excellence, product knowledge and other capability-building programmes to support business needs.
• Partner with people managers to identify training needs, develop training program internally or engage with external vendor, leverage from existing training program provided by regional and global adapting to local needs.
• Conduct training, coaching and field observations to reinforce operational standards, customer service excellence and employee development.
• Manage end-to-end onboarding and offboarding processes to ensure a positive employee experience, including pre-employment documentation, airport pass applications, induction planning, buddy programme coordination, probation tracking, exit interviews and clearance processes.
• Act as trusted adviser and a go-to person for employee relations matter including disciplinary issues, grievances and performance related discussions, ensuring a harmonious working environment striking a balance in achieving business performance and human centricity.
• Plan and execute employee engagement activities that foster a positive and inclusive workplace culture.
• Ensure that internal processes are adhered to, specific to the Company’s Employee Handbook, Code of Conduct, Code of Ethics, and other processes where performance and service standards are reviewed and measured, and where necessary, conduct due diligence procedures to meet regulatory and labour law requirements.
• Support People & Culture projects, digitalisation initiatives and continuous improvement efforts to enhance organisational effectiveness.

What you should bring along

• Degree in Human Resources, Business Admin or a related discipline.
• Minimum 6 years of experience in Human Resources with exposure to both Learning & Development and HR Operations.
• Experience in coordinating or facilitating training programmes and employee development initiatives.
• Working knowledge of employee relations practices and Malaysian employment legislation.
• Excellent command of English and Bahasa Malaysia, both written and spoken. Proficiency in Mandarin is an added advantage.
• Strong interpersonal, communication and stakeholder management skills.
• Proficient in Microsoft Office and HR systems.
• Strong interpersonal and communication skills, able to work with various stakeholders to build a trusted relationship.

What you can be excited about

• Active feedback culture
• Extensive onboarding
• Extensive training and development opportunities
• Team events
• Employer-funded pension

If you have any questions, please do not hesitate to contact Mei Yuet Heng at [e-mail].

We welcome all people, regardless of age, ethnicity, nationality, gender identity, religion, ideology, sexual orientation, social background or disability.