Assistant Outlet Manager (Bandar Seri Coalfields)

Rakanda Enterprise Sdn Bhd; Sungai Buloh; On-site; MYR 48,000 - 90,000; Full time

Job summary

Rakanda Enterprise Sdn Bhd in Malaysia invites applications for an Assistant Outlet Manager. The role supports store-level operations, customer service, cashiering, and back-office tasks in a fast-paced retail environment.

You will assist the branch manager in driving sales, supervising staff, hiring, managing inventory, and maintaining losses. The position offers hands-on leadership and a path to store-wide operational excellence.

Qualifications

• Diploma in related field or equivalent.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Minimum 1-2 years of experience in a related field (retail/operations) with prior supervisory or team leader role.

Responsibilities

• Assist branch manager in driving sales, handling difficult sales, cash management, inventory and follow up with customers.
• Provide leadership in-store, ensuring customers receive good service and quality merchandise.
• Assist in hiring to fill open positions quickly.
• Control inventory stock levels and reordering within budget.
• Manage shrinkage and implement operation procedures.
• Oversee and manage the outlet's operation team and implement procedures.

Skills

Customer service

Cashiering

Team leadership

Staff scheduling

Inventory control

Loss prevention

Detail oriented

Organizational skills

Education

Diploma in related field

Job description

The Assistant Outlet Manager will be responsible for store-level support functions including customer service, scheduling day-to-day operations, cashiering, loss prevention, maintenance and back-office support. This position requires attention to detail, strong organizational skills and the ability to work in a fast-paced environment.

In this role, you will:

Assist branch manager to demonstrate desired for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers

Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise

Assist the branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly

Assist the branch manager to control inventory stock levels and reordering as necessary within budget

Assist the branch manager to manage and controls in Shrinkage

Oversee and manage the whole operation team in the outlet and implement operation procedure

Requirements:

Diploma in related field or equivalent

Strong organizational skills and attention to detail

Ability to work in a fast-paced environment

Good communication and interpersonal skills

Ability to work independently and as a part of a team

Minimum 1-2 years of experience in a related field (retail/operations) with prior experience in a supervisory or team leader role

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Outlet Manager?
• Which of the following types of qualifications do you have?

Building Businesses, Growing People - Welcome to RAKAN

Founded in 2009, RAKAN has grown from a single outlet into a leading Wholesale Cash & Carry retailer, with 25 outlets across Central Malaysia in 2026.

We support thousands of businesses including restaurants, cafés, hotels, bakeries, hawkers, canteens, and home bakers with a wide range of bakery ingredients, kitchenware, and plastic packaging solutions.

At RAKAN, our success is driven by our people. We believe in teamwork, innovation, and continuous growth. We welcome passionate and self-motivated individuals to join us, develop their potential, and grow together as we continue our exciting expansion journey.

Building Businesses, Growing People - Welcome to RAKAN

Founded in 2009, RAKAN has grown from a single outlet into a leading Wholesale Cash & Carry retailer, with 25 outlets across Central Malaysia in 2026.

We support thousands of businesses including restaurants, cafés, hotels, bakeries, hawkers, canteens, and home bakers with a wide range of bakery ingredients, kitchenware, and plastic packaging solutions.

At RAKAN, our success is driven by our people. We believe in teamwork, innovation, and continuous growth. We welcome passionate and self-motivated individuals to join us, develop their potential, and grow together as we continue our exciting expansion journey.