Assistant Manager, Purchasing

Carsome; Tanah Merah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Carsome in Malaysia is seeking a highly organized Purchasing Manager to lead inspection and procurement operations, overseeing end-to-end management of the inspection workforce, and driving high-volume deals in a fast-paced retail environment.

The role emphasizes strategic workforce scheduling, lead management, capacity optimization, website lead conversion, and cross-functional coordination to ensure 100% operational coverage and strong procurement results.

Qualifications

• 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven ability to manage large teams of inspectors or frontline staff in a high-pressure environment.
• Exceptional negotiation and persuasion skills focused on closing high-value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce weekly performance reports.
• Excellent interpersonal skills to manage internal stakeholders and external customers.
• Willingness to work 6 days a week including weekends in a retail/branch setting.

Responsibilities

• Strategize and manage daily manpower schedules for inbound/outbound inspectors across BST, NCD Corp, B2B, and Website to ensure 100% coverage.
• Promptly assign new leads to inspectors and monitor real-time progress to meet SLA/TAT.
• Review capacity for low/high-volume periods and optimize completion times.
• Oversee the website lead conversion process and ensure clear communication of inspection steps.
• Take ownership of post-inspection negotiation to secure vehicle purchases and meet monthly targets.
• Lead daily follow-ups with customers to drive deal confirmation or bidding participation.
• Manage post-bidding communication, confirm results, and facilitate acceptance or rejection.
• Coordinate with BST to secure appointments and ensure smooth ownership transfer.
• Prepare weekly reports for TCA and provide rapid car value estimations to expedite decisions.

Skills

Automotive procurement

Sales management

Team leadership

Negotiation

Operations metrics

Scheduling

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead—whether inbound, outbound, or web-generated—is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Management Planning

Workforce Scheduling:

Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management:

Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization:

Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).

Website Lead Conversion:

Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation:

Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups:

Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management:

Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination:

Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance:

Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3–5 reports per inspector based on capacity).

Valuation Support:

Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week (including weekends) in a retail/branch-based setting.